10 solutions for when WiFi calling doesn’t work on iPhone

Wi-Fi calling is a useful feature available on iPhone (and Android too). It allows you to make calls to cell phones over your Wi-Fi network. It is a God-sent gift for people living in an area with a bad cellular network. Unfortunately, many iPhone users are unable to take advantage of it. If you are one of the unfortunate, this post will help you fix WiFi calling issues not working on iPhone.

IPhone users face a number of WiFi calling issues. These range from WiFi calls that suddenly disconnect or WiFi calls that don’t work at all. Let’s see what are the various solutions to solve the problem when WiFi calling does not work on iPhone.

1. Check device and software support w

You should have an iPhone 5c or later to use WiFi calling. Likewise, Wi-Fi calling requires at least iOS 11.2 to work.

Sometimes the problem occurs due to a bug in the software. Check if it’s available a more recent update for your iPhone. For this, go to Settings> General> Software Update.

2. Check network support

If you’ve never been able to use WiFi calling on your iPhone, chances are your network operator doesn’t support it. Apple offers a list of supported networks which supports worldwide. You should check if your carrier supports Wi-Fi calling or not.

After verifying that your iPhone and carrier support WiFi calling, you can proceed to try other solutions.

3. Restart your phone and modem

You need to start the troubleshooting process with simple solutions: restart the phone and the router / modem. So try making a call. Hopefully, if the conditions are met, WiFi calling will work smoothly on your iPhone.

Suggestion: to restart the modem, turn it off and disconnect it from the power supply for at least 20 seconds. Similarly, to restart the iPhone, turn it off and on again.

4. Eject the SIM

You can remove the SIM card from your iPhone for about 30 seconds. Clean it with a microfiber cloth or blow on it. Then enter it again.

5. Enable / Disable WiFi calling

For most users around the world, Wi-Fi calling is not enabled by default. You need to enable them from Settings. You can follow these steps to enable Wi-Fi calling.

Step 1: open the Settings on your iPhone.

Step 2: go to Phone> Wi-Fi Calls.

Step 3: enable the switch next to Wi-Fi calling on this iPhone. A pop-up will appear. Tap Enable.

After enabling Wi-Fi calling, calls are automatically routed to Wi-Fi in the background.

6. Turn on Airplane Mode

Activation of the flight mode disables most network connections on your phone, including cellular. Then turn off the connections for a few seconds and enable it again. Hopefully this should solve the problems with WiFi calling.

To turn on Airplane Mode on your iPhone, go to iPhone Settings. Enable the switch next to Airplane mode. Use the same switch to turn it off. Alternatively, open Control Center and enable / disable Airplane Mode from there.

7. Disable LTE

You should try turning off LTE on your iPhone. This will force your iPhone to use Wi-Fi calling. To do this, go to Settings> Mobile Data> Mobile Data Options. Turn off LTE.

8. Connect to a different WiFi network

If possible, try connecting your iPhone to another Wi-Fi network. Not all Wi-Fi networks support Wi-Fi calling.

9. Change DNS

Often, Wi-Fi calling doesn’t work properly due to a DNS server problem. Then change it for your Wi-Fi network.

Here are the steps:

Step 1: Open Settings on your iPhone and go to Wi-Fi.

Step 2: Tap the small icon (i) next to your Wi-Fi network.