Black screen on Samsung TV, 15 solutions

schermo nero su tv samsung

Black screen on Samsung TV, 15 solutions

Black screen on Samsung TVs occurs quite often when you start using the TV more. The good thing is that the black screen of death is, in most cases, not as bad as the name would like us to understand and many times you can fix the problem yourself even without any technical knowledge.

Watching TV on a larger screen is fun. Provides more accurate visual color and image detail. However, sometimes the Samsung TV Black Screen of Death issue prevents you from viewing the contents on the screen. As a result, the TV screen goes black but the audio still works. The smart TV screen turns black because there may be a slack in the placement of the cable. You can easily fix this and there is nothing to worry about.

Samsung TV Black Screen of Death occurs when the input source is unable to send data to the TV. However, the main culprit could be the corrupted input source or there could be a hardware failure. Therefore, most of the users find this problem difficult to solve, but this is not the case. To fix black screen problem on Samsung TV, please read the instructions mentioned in this article.

How to fix black screen on Samsung TV

This article will teach you 15 ways to fix Samsung TV black screen of death. We are going immediately!

1. Restart / turn off and turn on the TV again

If there’s one thing any technician would advise you to do, it’s a reboot. Restarting your Samsung TV usually solves many of the problems our devices face. Before you start panicking or trying anything else, you should first try restarting your TV or, better yet, turning it off and on again. You can do this by unplugging the TV from its power source, leave it unplugged for about 30 seconds, and then plug it back in.

2. Make sure you have connected all cables correctly

Sometimes, the cause of the sudden black screen on the Samsung smart TV is a connection that is not properly made or that has suddenly failed. In these cases, tangled cables can prevent some connectors from being inserted correctly, causing the TV to run into the black screen. The simplest solution is to unplug all the power and media cables from the TV and plug them in one after the other. When you reconnect the various connectors, make sure they are all connected well; also, if you are using an RCA cable, be sure to insert the cables into the correct ports. You can prevent future cable reorganization episodes by getting one cable management case.

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3. Check connected devices

In some cases, to solve the black screen problem on Samsung TVs you need to check that the devices connected to the TV are still turned on and working properly. Also, if you are using a device that needs broadcast signals to work, a loss of signal can cause a black screen to appear on the TV. Also, some 4K output devices may have trouble running on a lower quality TV. The reason is that the TV does not appear in the resolution that the device is trying to send to it. In such cases, try connecting the device to a 4K TV and reduce the display quality before reconnecting it to the TV.

4. Use a different input source

The cause of a black screen of death can also be a bad source of input. Most TVs have multiple inputs, such as HDMI, VGA, RCA, etc. If your device has multiple output ports, you should try them with your TV. Even devices with only one type of input source usually have multiple ports; if so, you should try them all; for example, switch from HDMI 1 to HDMI 2.

5. Select the correct TV input source

If your TV has multiple input sources, you need to select the right one; if you don’t, you will always see a black screen on your Samsung TV. If your TV has multiple input sources, check the port you connected the input device to and verify that your TV is on the same input source; if not, do it with the remote.

6. Check for problems with the remote control

It is not uncommon for you to accidentally sit on the TV remote control. By doing this, you may have pressed a button on the remote that is causing the problem or you may have a stuck remote button. When you notice that your TV suddenly shows you a black screen, always check for problems with the remote control.

7. Use a voltage regulator

Having the correct voltage is essential for the TV to function properly. Too high or low electrical current can cause damage to the TV; To protect your TV from damage, most Samsung TVs have voltage protectors that shut down the TV when an abnormal power surge occurs. To avoid this problem, you should avoid connecting the TV directly to the power source but to a voltage regulator.

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8. Check for overheating

All electronic appliances do not work well in extreme heat, and your Samsung TV is no different. New Samsung TVs can detect when they are overheating and automatically shut down to prevent damage. If you notice the screen of death on the Samsung TV and observe that your TV is extremely hot, you can do the following:

  • Turn off the TV and unplug it from the power outlet.
  • If it isn’t already, change the location of the TV to a more ventilated part of the room.

9. Switch off the sleep timer

It is not uncommon to see people falling asleep with their TV on or forgetting to turn it off before leaving the house. To prevent the TV from broadcasting even when no one is watching it, the most televisions have timers that count down the user’s last activity with the remote control. If you don’t use the remote control until the timer runs out, the TV will turn off automatically. Since the timer is not visible, it is normal to worry if yours Samsung TV turns off by itself. Here’s how to disable the sleep timer:

  • Open the menu Settings TV.
  • To select System then Now.
  • You choose Sleep Timer and if you notice that it is on, turn it off.

10. Disable the power saving setting

Another reason some TVs display a black screen is “the fault” of the active power saving setting. Some TVs have this setting turned on to prevent the TV from working when you are not using it, thus saving you some money on your electricity bill. Here’s how to turn off the power saving setting on your Samsung TV:

  • Using the remote, go up Settings on the TV.
  • Select the Energy Saving mode and turn it off. Sometimes you may find it in Settings of system.

11. Unsupported or outdated app

Most Samsung Smart TVs run on the Android operating system, which means access to a wide range of Android apps on the TV. However, not all Android apps are optimized for use on Smart TVs, and when you install and try to run them, your TV may get stuck on a black screen. If you notice that your TV gets stuck on black screen every time you open a specific app, the app is likely to be causing the problem. To fix this, unplug the TV from the power for a few seconds, plug it back in and turn it back on. When you turn on the TV, proceed to uninstall the app from the TV. Sometimes, an outdated app can cause the same black screen problem; in this case, you need to update the app and see if that fixes the problem; if not, uninstall and install the app again.

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12. Update the TV firmware

Firmware developers for modern TVs regularly release updates to add new features, security features, and fix software problems. When you don’t update your TV for a while, problems like black screen of death can occur. To update your Samsung TV, you would need your TV to be connected to the Internet, so follow the steps below:

  • Go to settings and select Support.
  • To select Software update and press Update now.
  • To avoid black screen problems on Samsung TVs in the future, you should enable Automatic update in the same menu to allow the TV to automatically download future updates.

13. Reset Samsung TV to factory settings

You will likely come across bugs, glitches and software viruses while using your Samsung Smart TV continuously. In this case, your TV may get stuck on the black screen of death. To solve this problem, you should reset the TV to factory settings; here’s how it’s done:

  • Open the menu TV and select Settings.
  • To select Supportso Self-diagnosis.
  • On the Self-Diagnosis page, select Reset.
  • To reset your TV, you need to provide the PIN; the default PIN is 0000 unless you have edited it.
  • The TV will restart after the process is complete.

Note: Resetting the TV will result in the loss of all data saved on the device.

14. Check the backlight of your TV

When the TV backlight is not working it may cause the device to freeze on the black screen. You can check if the TV backlight is working by doing the following:

  • Turn on the TV and grab a bright flashlight.
  • Point the flashlight 5-10cm away from the screen. If you can see the image where the flashlight beam hits the screen, your TV’s backlight is broken. This is not always a cheap repair to make.

15. Take the TV to a professional technician

If you’ve tried all the self-help and troubleshooting solutions on the list, the most obvious thing to do is take your TV to a professional technician. Most Samsung TVs come with at least 12 months of warranty, so if it’s an unintended device failure, the warranty should cover.


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