Firefox keeps crashing frequently on Windows 11/10

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Snipping Tool not working on Windows 11

Firefox keeps crashing frequently on Windows 11/10

Mozilla Firefox has the fourth largest count in terms of users. But like all other browsers, it also crashes sometimes due to errors, glitches, etc. Especially if you are using FireFox on Windows 11, you may experience some occasional crash issues here and there. I get this error message “Firefox had a problem and crashed. We will try to restore your tabs and windows when it restarts” on your screen. Just follow these quick resolutions to resolve the issue in no time.

Solution 1 – Try the version of Firefox

Check if you have the latest version of Firefox installed on your system.

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1. At the beginning, open Firefox.

2. Simply touch the three bars menu() and tap on “Settings“.

3. When Settings opens, on the left side, tap «General“.

4. After that, on the right side, scroll down and tap on «Search for updates“.

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Now, Firefox will check and update the browser in no time. Just wait patiently.

5. Once you are done, you will be prompted to restart your browser once. Tap on “Restart to upgrade Firefox“.

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When you are done, check if you are still having crash issues or not.

Solution 2 – Clear Firefox Cache

If there are some corrupted files in Firefox, clearing Firefox cache should help you resolve this issue.

Paso 1

1. After opening Firefox, tap on the menu button (Fx89 menu button) and touch “History>“.

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2. After that, tap on the “Clear recent history“.

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3. After that, tap on the ‘Time interval to clean:’ option and choose the ‘Everything” from the drop-down menu.

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4. After that, tap «OK“.

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Close Firefox on your system.

In this way, you can clear Firefox history.

Paso 2

Now, you need to empty the Firefox user files.

1. At first, press the button Tecla de Windows+R keys together.

2. Then, writes this code in the Run panel and press Get into.


Firefox Min System Files


In case, if you face an error opening the particular folder, just open File Explorer and head on this way –



3. In the Profiles folder, you will find an attached folder «default version” in the name.

[In our case, the folder is “uavu217a.default-release“.]

4. Solo, double touch in that folder to access it.

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5. Now, Select these four folders.


6. Then click on the trash can icon at the top to delete these four folders.

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Once you’re done, close File Explorer.

Solution 3 – Disable Firefox extensions and add-ons

There is a special troubleshooting mode that you can use to disable all third-party plugins and add-ons.

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1. At the beginning, open Firefox.

2. Then tap on the three-bar menu (Fx89 menu button

) on the right side, and click «Help>“.

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3. Here, tap on the “Troubleshooting mode…“.

Troubleshooting mode

4. You will see a message to restart the browser. Simply click on the «Restart” to restart the Firefox browser.


This will restart the browser in safe mode, or to be clear, it will disable all third-party plugins, add-ons, extensions, and themes.

Once Mozilla Firefox opens, open a few new tabs and check.

If this works, suppose there is a corrupted add-on/extension on your Mozilla Firefox. Follow these steps –

1. Abra Firefox.

2. Now tap on the menu (Fx89 menu button

) and click “Plugins and Themes“.

Min plugins and themes

3. Here, come to “extensions” from the left panel.

4. On the right side, tap «Deactivate” to disable the extension.

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Then restart Firefox. If Firefox doesn’t crash, this extension is to blame. Simply remove it from your Firefox.

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5. If Firefox crashes again, repeat the same experiment by disabling all extensions one by one and try.

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In this way, you will be able to solve this problem for sure.

Solution 4 – Disable hardware acceleration temporarily

Hardware acceleration can be another reason why you are facing this issue on your system.

1. Open Firefox on your system.

2. Then, catch this line in the address bar and press Get into.


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3. Now, scroll down through the browser window and Mark off the “Use recommended performance settingss».

4. Make sure the “Use hardware acceleration when available” box is rampant.

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Once you’re done, close Firefox and restart it. Check if this resolves the crash issue you were facing.

Solution 5 – Set Tracking Protection to Standard

If you have set the tracker protection setting to Strict, some websites and even Firefox can be blocked.

1. Open Firefox, if it’s not already open.

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2. Simply touch the three bars menu (Fx89 menu button

) and touch “Settings“.


3. On the left side, tap on «Privacy & Security“.

4. Now, change the setting to «Standard» fit.

5. Then tap on “Reload all tabs” to reload all tabs.

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After that check if this works or not.

Solution 6 – Update Firefox

Updating Firefox will remove all bugs, glitches, etc. and give you a completely clean experience.


If you update Firefox, you will lose all installed plugins, themes, extensions, etc. that you have added in Firefox. But, all your personal information will remain unharmed.

1. At first, open Firefox on your system.

2. Then tap the menu button (Fx89 menu button

) and then click “Help>“.

minimal help

3. Then tap on “More troubleshooting information“.

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4. Now on the left side tap on «Update Firefox” to refresh the browser.

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5. Also, touch «Update Firefox ” to complete the process.

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This will update the browser to the default state.

6. Finally, tap on “End up” to complete the import process.

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Firefox will open automatically. Try if this solves the problem.

Solution 7: Uninstall and reinstall Firefox

If nothing works, we recommend that you uninstall your existing Firefox and reinstall the latest version.

1. At first, press the button Tecla de Windows+X keys together.

2. After that, tap on the “Apps and features“.

Apps and minimal features

3. Now on the right side look for “Firefox“.

You will notice Mozilla Firefox in the search results.

4. Simply tap on the three-dot menu (Fx89 menu button

) and click “uninstall“.

If you see another message, tap «uninstall” one more time.

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5. Now touch “next”In a Firefox uninstaller.

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Simply follow the instructions on the screen to uninstall the browser from your system.

6. Now, download and install the latest version of Mozilla Firefox.

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7. Then just run the setup file and it will be installed in no time.

Once it’s installed, quickly test if it crashes or not.

How to view Firefox crash log file?

Also, if you want to dig into the root of the problem, yes, there are log files you can view.

1. Abra Firefox.

2. Now, to write this address in the address bar and press Get into.


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All crash reports will now appear on your screen along with the time. Just touch «Vista” of the latest crash report to view and analyze it.

Bonus tip –

If you are still facing crashing issues, consider using other browsers like Google Chrome, Opera, Microsoft Edge, Bravo, Vivaldi, etc.

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