How do I correct the error “Username or password is incorrect”?

Question

Problem: How do I correct the error “Username or password is incorrect”?

Every time I start my PC, whether after going to sleep or restarting, I get an error message “The username or password is incorrect”. My correct username is already in the login field, but I have to enter it again to continue.

While this is not the biggest inconvenience in the world, it is rather irritating and I would like to correct the seizure problem twice. Thanks for your help !

Answer provided

“Username or password is incorrect” is a bug that appeared with the release of Windows 10 V1709, also known as the Fall Creators Update. This problem is often referred to as a “sign-in twice” error because it occurs on the login screen after resuming the system from its sleep state or after restarting it.

Although the user enters correct credentials, they receive the message “The user name or password is incorrect” and must reenter the user name and password. Exceptionally, this program appears on version V1709 of Windows 10 and most often affects PCs that have been upgraded to the latest version of Windows 10 from earlier versions.

Users are given the information “The username or password is incorrect” just before the home screen. This message may appear even if the user has not attempted to enter a user name or password. Entering the user’s credentials for the second time or rejecting the error “Username or password is incorrect” and re-entering the password and username , the user usually accesses the desktop.

The login screen appears twice in the Fall Creators Update stating “The username or password is incorrect”, which is not the worst bug in Windows 10. However, this This problem unfortunately remains very annoying and cannot be ignored. Many users reported that in addition to the login screen that appears twice, Windows 10 automatically logs in to users after every reboot. In other words, if you are User1 and you restart your PC as User1, your User2 may be logged in unexpectedly.

Microsoft has been informed of this bug and has already acknowledged it. We therefore hope that the next cumulative updates will completely correct the error “Username or password is incorrect”. Before this happens, you can correct the problem manually.

According to Windows enthusiasts, “The username or password is incorrect” error on the login screen occurs due to enabling the “Use my login information to automatically terminate” option. the configuration of my device after an update or a restart ”. If this option is disabled on your PC, then you should try to disable fast startup or check the system for malware.

Disable the option “Use my credentials to automatically complete the configuration of my device”

1. Simultaneously press the keys Windows + I and go to Update and security.
2. Open section Windows Update and click on Advanced options.
3. Disable the setting Use my login information to resolve the issue (s).
4. Then open the main window of Settings and select Accounts
5. Open Connection options and click on Confidentiality in the left pane.
6. Disable the setting Use my connection info to automatically finish setting up my device after an update or restart.
7. Finally, restart the system.

Disable Quick Start

This option reduces the time it takes for the computer to fully boot the operating system. However, this function often poses other problems. Deactivate the function by doing the following:

1. Click the start button and type in Power. Enter the parameters Power and standby.
2. In the window that just opened, in the upper right corner, enter Additional power settings.
3. Then click on the option Choose the action of the power button.
4. When you get to another window, you will see that the option to Quick Start is disabled by default. To customize the settings, click on the option Change settings currently unavailable.
5. Thus, you can uncheck the box of the Quick Start. Apply the change by selecting Save Changes.

Check for malware

Connection problems can also be caused by malware. As a result, if the two methods provided above did not help you, then perform a full system scan with a professional malware control tool. Our recommendation is to use ReimageMac Washing Machine X9. This PC optimization utility is capable of solving many problems related to Windows. It also has the Avira Antivirus scanning engine, which allows it to find and remove malware and viruses.

Fix your mistakes automatically

The Bitcoinminershashrate.com team tries to do its best to help users find the best solutions to eliminate their errors. If you don’t want to have difficulty with manual repair techniques, please use automatic software. All recommended products have been tested and approved by our professionals. The tools you can use to fix the error are listed below: