How should I proceed if Google Photos does not play my saved videos?
If you have problems playing videos with Google Photos, the first thing is take into account the device you use. Understanding this, we show you what you can do to fix the application’s playback problems on all devices.
On Android devices
If you can’t play the videos using Google Photos, we recommend installing a third-party app. One of the apps with the best reputation is ‘MX Player’, without a doubt an excellent application to reproduce audiovisual content. On the other hand, it is also recommended to clear the cache if you cannot play the videos, but remember not to rule out the use of another player if the following does not work.
- Open section ‘Settings’ of your Android mobile.
- Locate the ‘Applications’ section.
- Click on ‘Google photos’ or ‘Photos’.
- Click on ‘Storage’ and then on ‘Clear cache’.
On a computer
If you access Google Photos through your PC, the best way to play the videos is to download them. After downloading them, just use a suitable player. You can use the Windows player or any other good player for Windows, perfectly functional.
From iPhone and iPad
As with Android phones, it is recommended to install an application to play videos if Google photos does not work. In the case of iPhones, we recommend Vox Music Player. Still, it doesn’t hurt to try clearing the Google Photos cache, something that can help solve temporary problems.
- Go to the mobile settings and then to the ‘General’ section.
- Near the end you will find the ‘Storage’ section.
- All system apps will be displayed, search for ‘Google photos’.
- Just locate the ‘Cache’ section and click on ‘Clear cache’.
How can I modify the format of my videos so that they are compatible with Google Photos?
The easiest way to change the format of the videos if they are not compatible with Google photos is using an online converter. You can use Online-Convert to convert videos to another format, but any conversion program will do as well.
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