– Learn these tips and tricks on how to fix your devices in a much easier way as well as solved some of your common problems that are difficult.


Problem: How to fix the ERR_PROXY_CONNECTION_FAILED error?

I can’t use Chrome because it’s constantly giving me the error ERR_PROXY_CONNECTION_FAILED, which says “There is no internet connection. There is a problem with the proxy server, or the address is incorrect, etc. Please help me solve this problem.

Answer provided

ERR_PROXY_CONNECTION_FAILED is a browser-generated error, which can occur on any version of Windows operating system when there are issues with proxy settings. The proxy or proxy server is a medium that connects the home network or the IP with the online service / external sites. Its usefulness is in terms of protecting privacy, filtering web content or unblocking specific web content.

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The proxy does not create a direct connection to the Internet network, but rather allows a connection to be established through multiple servers and, therefore, to hide people’s IP addresses and other browsing-related information. So, if the IP / Proxy is misconfigured or if it is damaged during some system setup procedures, the ERR_PROXY_CONNECTION_FAILED error occurs. The full message reads:

There is no Internet Connection
There is something wrong with the proxy server, or the address is incorrect.
Contacting the system admin
Checking the proxy address
Running connectivity diagnostics


This alert message is unexpectedly triggered when browsing the Internet with Google Chrome, Mozilla Firefox, Internet Explorer, MS Edge, or another web browser. According to statistics compiled by Windows experts, Google Chrome users most frequently encounter the ERR_PROXY_CONNECTION_FAILED error.

Besides, it has been reported that users of Android mobile devices also encounter similar error when using local WiFi connection. According to them, they do not use a proxy to use the internet in the first place, although this error completely interrupts internet access on their phone. The solution to this problem would be to change the wireless connection and network settings – we explain how below.

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The message “There is no Internet connection. There is a problem with the proxy server, or the address is incorrect »blocks the displayed page and prevents further Internet use. This is a very annoying bug, which can lead to data loss. The problem can be solved. Our research team has submitted detailed instructions that will allow you to fix the ERR_PROXY_CONNECTION_FAILED error in an easy way.


If Google Chrome starts to display the ERR_PROXY_CONNECTION_FAILED window, try using another web browser first. If this simple step is enough to resolve the issue, we strongly recommend that you update or reinstall Google Chrome.

In case switching from Chrome to another browser didn’t help, restart your Wi-Fi router or try the LAN connection. If that didn’t help, follow these instructions:

This video will help you solve this problem:

Check Proxy Settings

  • Click on the Windows key, type Control Panel and click on search results.
  • Select Network and Internet and go to Options Internet.
  • At the top of the window, select the tab Connections.
  • Click on LAN settings at the bottom of the window and check if the Proxy server is unchecked (the third checkbox). If it is checked, delete it.
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Check Proxy settings

Temporarily disable Proxy

  • Press the touches Windows + R, type regedit, then press the Entrance.
  • Before making any changes to the registry, we recommend that you create a backup. To do this, open the tab File and select Exporter.

Create registry backup

  • Now go to the folder HKEY_CURRENT_USER -> Software -> Microsoft -> Windows -> Current Version -> Internet settings
  • Remove the following values:
    Proxy Override
    Migrate Proxy
    Proxy Enable
    Proxy Server
  • Restart the system.

Remove wrong registry entries

TCP / IP reset

  • Right click on the Windows key and select Command Prompt (Admin).
  • Copy and paste the following commands and press the key Entrance after each of them:
    netsh winsock reset
    netsh int ip reset
  • Type Exit and press Entrance to close Command Prompt.
  • To execute the changes, restart Windows.

Reset TPC/IP

Reset Internet Settings

  • Press the keys Windows + R, type inetcpl.cpl then press Entrance.
  • When the Internet Options window opens, go to the tab Advanced at the top of it.
  • Now click on the button Reset and wait while the process is running.
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Renew IP address

  • Right click on the Windows key and select Command Prompt (Admin).
  • Type the following commands in the Command Prompt window and press the Enter key after each one:
    ipconfig /release
    ipconfig /flushdns
    ipconfig /renew
  • Type Exit and press Entrance to close Command Prompt.

Renew IP address

Bonus : correction de ERR_PROXY_CONNECTION_FAILED sur Android

Proxies are usually configured by the users themselves, and cell phones are rarely used for this purpose. Web browsers on desktop computers are susceptible to errors related to proxy configuration. If you have detected that the ERR_PROXY_CONNECTION_FAILED error is appearing on your phone even though you have not applied any proxy settings, here is what you need to do (keep in mind that these steps differ depending on your device model):

  • Go to Settings and choose Network & Internet.
  • Select Mobile network.
  • Select the card SIM used for internet access.
  • Go to the section Advanced and choose Names of Access Points.
  • Check the field Proxy – it must be empty. If not, delete everything you find in the field and save the settings.
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Fix your mistakes automatically

The team tries to do its best to help users find the best solutions to eliminate their errors. If you don’t want to have difficulty with manual repair techniques, please use automatic software. All recommended products have been tested and approved by our professionals. The tools you can use to fix the error are listed below:

do it now!

repair software


do it now!

repair software


Compatible with Microsoft Windows
Compatible with OS X

Still having problems?
If you failed to fix your computer using Reimage, contact our support team for further assistance. Please provide us with the details you believe we should know about your problem.

Reimage – a specialized and patented Windows repair program. It will diagnose your damaged PC. It will scan all system files, DLLs and Registry Keys that have been damaged by security threats. Reimage – a specialized and patented Mac OS X repair program. It will diagnose your damaged PC. It will scan your System files and Registry Keys which have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing files on the user’s computer.
In order to repair the system, you need to purchase the licensed version of Reimage malware removal tool.

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In order to maintain total anonymity and prevent the Internet Service Provider and the government from spying on you, you must use Private Internet Access VPN. It will allow you to connect to the internet while remaining completely anonymous thanks to the encryption of all information, it will also prevent trackers, advertisements, as well as malicious content. Above all, you will end illegal surveillance activities that the NSA and other government institutions are carrying out without your consent.

The unexpected can happen at any time while using the computer: a power failure can turn it off, a blue screen of death can occur, or unexpected Windows updates can restart the machine while you are not there in front of your screen. As a result, your schoolwork, important documents and other data may be lost. To recover lost files, you can use Data Recovery Pro – it searches for copies of files still available on your hard drive and quickly retrieves them.

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