Something went wrong downloading your template in MS Word Fix

Many users have reported that they cannot download MS Word templates. This problem is mostly seen in MS Word 2016. However, it can be seen in the other versions as well. It is important to note that the templates can be downloaded from Excel or PowerPoint. The problem is only with Word.

When you go to File -> New -> Click a template -> Click «To create. »A dialog box appears with the message.

Something went wrong while downloading your template.

Possible causes of this error are:

• Visio Viewer interferes with the operation of MS Word.
• Windows is out of date.
• Some glitches in MS Office

If you are facing this problem, read on. We have compiled a list of solutions that work to help you overcome this problem.

Fixes to overcome the error when downloading your template

Please check the following before trying the specific fixes listed below:

• Make sure you have a smooth and stable internet connection.
• You must log into MS Office.
• You have the administrator rights to download the templates.

Solution 1: install Windows update KB4464596

1. Click the link KB4464596 Download page

2. Scroll down and click the appropriate link to download the update.

3. Click the Download button.

4. Once the download is complete, install the update on your system. Follow the instructions on the screen to finish the installation process.

Check if this helps. If not, try the next solution.

Solution 2: download the template manually

1. Open the Download Microsoft Templates link

2. In the Search bar, enter the template name.

3. Choose a category and press Get into.

4. Click on the required template.

5. On the page that appears, click the Descargar button.

6. Once the download is complete, you can double-click the file. The file would have the required template.

Solution 3: Uninstall Visio Viewer

1. Open the To run Dialogue with the keys Windows + R.

2. Type appwiz.cpl and press Get into.

3. Locate the Microsoft Visio viewer request. Click on the three dots next to it.

4. Choose Uninstall.

5. Once. the program is uninstalled, try to open MS Word and check if you can download the template.

Check if you can download the template now. If not, try the next solution.

Solution 4: Repair MS Office

1. Open the To run Dialogue with the keys Windows + R.

2. Type appwiz.cpl and press Get into.

3. Locate the MS Office request. Click on the three dots next to it.

4. Choose Advanced.

5. In the window that appears, scroll down and find the Restart section.

6. In the reboot section, click the Repair button.

5. If you see a UAC looking for permissions, click And.

6. Click Quick repair and then press the Repair button.

7. Follow the instructions on the screen to complete the repair.

8. Check if you can download the templates.

9. If not, select Online repair and press the Repair button.

Follow the instructions on the screen to finish the repair process.

That’s it.

We hope this article has been informative. Thank you for reading.

Please comment and let us know the solution that helped you overcome the error when downloading the templates.