This is what the Ecuadorian Customs does when you import a cell phone

Esto hace la Aduana del Ecuador cuando importas un celular

This is what the Ecuadorian Customs does when you import a cell phone
– Take a look at these tips, tricks, and solution you can use to make your life much easier with your devices whenever problems arrive and complications which you may find difficult to deal with.

The first time I imported a cell phone from China to Ecuador, I did not imagine that it would arrive in the state that it arrived. With the shockproof packaging and security seals broken here and there. Worst of all was seeing the protective lens peeled off and reattached, as well as the device configured and turned on. This is exactly how I came to my hands.

Customs is the institution that controls and reviews the merchandise that enters or leaves a country. It has the power to do what is known as physical capacity, that is, open the packages and verify the content to verify that it contains what the documents say, not illegal objects or substances and fair taxes are paid.

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Pictures above: State in which my Xiaomi Mi 5 cell phone came from China. Yes, in addition to the packaging and broken seals, the device came already configured and turned on.

So far so good. However, I don’t understand the Ecuadorian Customs way of doing things. Maybe I can accept that an employee of those that there is process the package as he sees fit, but that in addition to breaking the security seals he has to configure and turn on the equipment? For the registration or approval verification of a cell phone, only the IMEI and model are required, data that comes in the box or chassis. If it is a phone documented as new and with the box sealed, it is not supposed to be used, something that I know is forbidden to import. Anyway it should be obvious looking at the protective plastics and their exterior condition only.

The idea of ​​sharing this is that you do not be surprised if the same thing happens to you the first time you import a cell phone to Ecuador and you think that the seller has sent you a used cell phone, an exhibition or an open box, something that could confuse you given the treatment that Customs gives the packages.

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In any case, if you see irregularities with your package, the cell phone or the accessories, you have to contact the company that was in charge of the transport, be it the national post or courier, since the Ecuadorian Customs generally does not offer direct information to the recipients.

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