Amazon indicates that it cannot increase the number of servers for Europe

Although it was expected that Amazon Gameswho is behind the launch of Lost Ark for the regions of America, Europe and Oceania, has announced through an official statement they cannot increase the number of available serversand this directly translates to the fact that they cannot increase the number of players that can enter the world, so they cannot reduce the waiting times to enter the game.

As a solution to the congestion of players in Central Europe, and given the impossibility of increasing the servers, Servers for Western Europe have been launched to try to alleviate the pressure, although of course, they indicated that a server transfer system is not yet availableso no improvement will be achieved.

You have to remember that all this already happened with Two World (Server saturation and the character moving between servers came much later). Of course, what solved the problem in said title was that it quickly deflated and currently moves with peaks between 40,000 – 43,000 simultaneous players when it almost reached a million at its launch, but it seems that Lost Ark will not suffer such luck, and is that in the 24 hours it has marked a peak of 1,158,782 million of players against its record of 1,325,305 at launch.

Heroes of Arkesia,

We are aware of the multiple issues that have been reported over the weekend and we are working day and night with Smilegate RPG to fix them.

Queues in Europe

We know that players continue to experience long queues in Europe. The Central Europe region is at capacity and unfortunately there is no way to increase the number of players per world in Central Europe. Adding more servers is not possible due to the complexity of all the systems that must work together.

Not being able to further expand capacity in Central Europe, we have quickly launched Western Europe. This is an attractive option for new players or those who haven’t progressed much in Central Europe. We also provided a second variation of the Founder’s Packs to all users who purchased them to make switching servers more viable.

Server transfer functionality

We definitely heard the request for server transfer functionality and have thoroughly researched our options. This instant functionality does not currently exist in Lost Ark.

This service has just been launched in Korea and is a weekly batch process that requires maintenance to run. Also, it doesn’t support cross-region functionality. So, sadly, it’s not a viable option at the moment for the Western version, but we won’t rest until we’ve exhausted all options.

Release