The difficulties of Intel in the launch of the Arc video cards are now known to all fans, we have talked about them several times. The US company is experiencing problems in the driver tuninga fundamental element to make the hardware perform at its best.
In recent weeks, the Santa Clara company seems to have chosen a policy of transparency regarding the problems encountered: it has admitted that the optimization of performance with the DirectX 11 API will take time and has decided to rely on emulation for the management of DirectX content. 9.
In a post on the company blog, the vice president and general manager of the Visual Compute Group Lisa Pearce reiterated these aspects and more. In addition to mentioning that Arc GPUs support VRR and stressing the importance of using video cards with Resizable BAR (ReBAR) enabled for best performance, Pearce also unveiled the role that early reviews are playingespecially those in the United States (in Italy everything is still silent …), to allow them to improve driver status as quickly as possible.
“We appreciate the feedback we’re getting in early reviews of Arc’s software stack,” Pearce explains. “For example, we presented 43 problems to our engineering team based on a Gamers Nexus review of the A380. We have corrected 4 of these issues by the end of July. Since then, we’ve fixed 21 UI issues in the August 19 driver release and also included Day0 support for Saints Row, Madden NFL 23, Horizon Zero Dawn Stray and crash fixes, improved Marvel’s Spider-Man performance, and fixed problems with SmoothSync. We are taking a similar approach to what has been reported in other press reviews“.
According to Pearce, some problems were related to the installer and how it downloaded “unique components after initial installation”. The choice of having a leaner initial installer proved unreliable, therefore by the end of the year the company will move to a full installeran all-in-one package that is certainly heavier but with all the necessary elements inside, so as to no longer have problems related to installation.