How to fix Microsoft Edge error not opening PDF files?
– Learn these tips and tricks on how to fix your devices in a much easier way as well as solved some of your common problems that are difficult.
Question
Issue: How to fix Microsoft Edge error not opening PDF files?
Hello. Since installing Creators Update (V1703), Microsoft Edge is preventing PDF files from opening. I have tried resetting the default apps with no success. When I click on a PDF file while browsing I get the error saying this site is not responding. I tried opening the same files on Firefox and it worked. What can I do to remedy this?
Answer provided
Microsoft Edge web browser has a default PDF reader in Windows 10, but users still face certain issues when trying to open the web link or launch a particular file. Some errors in particular appear on the screen when the file cannot be opened. There may be issues that can be resolved by following the troubleshooting steps to fix Microsoft Edge not opening PDF files.
Older versions of Windows like 7, 8 or 8.1 did not have a PDF reader preinstalled by default. Since Windows version 10, users no longer necessarily need to install a third-party tool to view PDF files, as the PDF viewer feature has been integrated into Microsoft Edge. Therefore, when installing Windows 10, Microsoft Edge not only appears as a default internet browser but also as a default PDF reader.
So when users click on a PDF file, the system will automatically launch MS Edge. Unfortunately, it has been found that many people have reported issues with Edge when trying to open PDF files. This problem usually occurs after installing Windows 10 Creators Update or sometimes after regular updates.
Microsoft Edge may not open some PDF files if they contain data intended for accessibility technologies, such as screen readers like Narrator. There could be other causes, however, such as Edge cache or malware infection. Therefore, before you panic or install a third-party PDF reader, run a scan with Reimage or a recommended anti-malware tool, and restart Microsoft Edge.
You should also clear Edge’s browsing history. If none of these steps fixed the issue with Edge not opening PDF files, check if the PDF file you chose to open is not damaged. In this case, try opening it on a different web browser. The last thing you can do if neither of these methods helps is to open the PDF files using a different reader until another solution is available for the problem.
Here is a video to make it easier for you:
If none of these tips fixed the fact that Edge won’t open PDF files, our final recommendation would be to temporarily use a different PDF reader until Microsoft releases a fix. To learn how to set another tool as the default PDF reader, see the tutorial on this page.
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