Location not available in admin android devices: Solution

The advertisement Location not available on the web “Find my device” (formerly Android Device Manager) basically means that the mobile cannot be located. It is important to solve this problem in order to track the cell phone.

In case you don’t know, you can track the current location of your Android device by entering the page google.com/android/find (using the same Google account registered on the mobile). Tap on the circular arrow to start locating.

Device cannot be accessed

It is possible that when you do the above you will see the Location error or Device not available, Device cannot be accessed, Last seen X minutes ago or other similar error.

To solve this problem and be able to see the updated location of your cell phone, you must make sure that the following three requirements are met:

1. That the device is turned on
2. Have internet access
3. That the Google account has not been removed from the mobile

If these three things are not met together, you will see one of the notices mentioned above.

Location is disabled
If you see this phrase, it means just that. You must go to Settings> Location and flip the switch.

Remote location is disabled

This is a special case. Here you must go to Settings> Google> Security> Find my device and enable this feature to fix this error.

Device not available on older Android

In older versions of Android (for example Android 4.4), this location not available error it appeared when the Google service in charge of supplying the phone’s location was deactivated. To activate it, you had to do three things:

Paso 1: Settings> Location> Google location reports> Choose Google account> Activate “Location reports”.
Paso 2: Settings> Google> Security> Enable «Find my device».
Paso 3: Restart the device and check if the location already appears on the Find my device web.

Location not available (WITHOUT the cell phone)

If Location NOT available appears and you do not have the device in your possession, the alternative you have is to review the location history of the cell phone and see there information that can be used to locate it.

For more information check the Google page on Find an Android device.

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