Outlook won’t open? 10 solutions
Outlook is an excellent complete, powerful and reliable e-mail client from Microsoft. However, there may be times when you may encounter problems when Outlook isn’t working or opening, which can be confusing and frustrating.
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In this guide, we will show you some solutions to fix simple and more advanced problems that can help you quickly restore Outlook, such as when Microsoft Outlook cannot start. unable to open the Outlook window.
There are several reasons why Outlook does not start correctly. These reasons include:
Whatever the reason Outlook won’t open on your device, there are several simple and advanced troubleshooting steps you can use to fix Outlook issues. After each step, try to open Outlook and check if it works again.
When Outlook is not responding the offline option allows you to access the mail you saved before Outlook stopped working. Open Outlook and check the Offline status at the bottom of the window. If you don’t see Work offline, it means the feature is disabled.
By default, Outlook install updates automatically, but you can manually enable or disable these updates through your Office account settings. You can also check for updates and install the latest on your device.
Note– For older versions of Outlook that don’t have the Office Accounts option, select File > Guide > Check for updates and install the update.
Check your mail server settings to make sure nothing has changed that might affect Outlook operation.
Note– If you use Gmail, Yahoo, iCloud, work-provided email address, custom domain email address, Outlook.com, or email addresses ending in @ live.com, @ msn.com, or @ hotmail.com , you cannot change the settings directly. In these cases, Windows manages these settings for you so that you can skip this step.
If Outlook is still unable to start, Safe Mode helps you launch the app without add-ons, which may conflict with the app. This way, you can know if the add-on is the cause of the problem or not.
Reactivate the desired add-on by checking the box next to it and repeat this step until you have reactivated all original add-ons and found the source of the error. When Outlook cannot be opened, the error may be caused by more than one add-in.
Your Outlook profile contains your Outlook settings. If the profile is damaged, you can create a new profile and make it the default profile used when Outlook starts.
Note– Back up your data files before removing the old profile because by selecting Remove all cached content offline will be deleted.
Sometimes, some of the data (PST) files stored by Outlook may be damaged. You can use scanpst.exe (Inbox Repair Tool) to scan data files and repair errors.
The navigation pane shows the list of folders and the icons to move. You can run the command / resetnavpane to remove all customizations from the navigation pane and check if Outlook still does not open.
Close Outlook, select Start > Run and type Outlook.exe / resetnavpane. Select OK.
Compatibility mode makes it easy to running programs on older operating systems.
If Outlook is running in compatibility mode, disable it and check if it works properly again.
Note– This step applies to Outlook 2010 and 2013 versions; Outlook 2016 does not have the Compatibility tab.
If you are using Outlook on a Mac and the app does not open, rebuild the Outlook database using Microsoft Database Utility to fix the problem. Before rebuilding the database, check if the problem is caused by a hard disk fragmented or damaged, then run Apple Disk Utility to diagnose and repair hard drive problems.
Note: It is not possible to manually repair or rebuild a database in Outlook 2016 for Mac. The application does this automatically for you.
Before rebuilding the Outlook database, make sure you have at least 20MB of free disk space, which is required to rebuild or compact the database.
Note– Before the database utility rebuilds a database, it will create a backup copy of the database with the date and time the backup was created. You can find this backup in the folder / Users / username / Documents / Microsoft User Data / Office 2011 Identities /.
Were you able to understand and solve why Outlook is not working … okay? We hope this guide has helped you get Outlook working again and access your mail and other documents.
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