How to fix Adobe software is not genuine in Windows 10 – Easy Steps

Adobe has switched to a subscription model. To use Photoshop, Illustrator, Fireworks, you must purchase a subscription to the applications, the subscription will be associated with your Adobe account, and you must log into the application you want to use with your Adobe account. If you own an older version of Adobe products, those for which you purchased a one-time license, the license is still valid and you can continue to use the older version of Adobe products if you own them.

Repair Adobe software is not genuine

Adobe relies on product keys and online accounts to make sure its software is being used, but to verify both the account and the product key, it runs an underlying service to verify authenticity. This service is installed when you install an Adobe application and is essential to prevent purchased applications from being blocked.

If you constantly see that Adobe software is not a genuine message and you have legally purchased a product key or purchased a service / app subscription, please try the fixes below.

Note: These fixes will not allow you to use Adobe products for free and this post is not a guide on how to hack or patch the software.

Genuine Product Key

When Adobe switched to a subscription model, it discontinued the one-time purchase option for its applications. Many users who were able to purchase a license for the previous version while it was still available.

If you purchased an Adobe product key from a third party, it won’t work. The software will be marked as pirated in most cases, unless the seller has never used the product key to activate the Adobe application on their own system. This is how product keys generally work; they are linked to a particular computer and cannot be transferred to a different one.

Disable Genuine Adobe Software

The Adobe Genuine Software Service sends a message that the Adobe software is not genuine. It is the underlying service that verifies whether your software has been legally purchased or not. You can exit and the message will disappear.

Method 1

1. Opened Task Manager.
2. Go to the Processes tab.
3. Right click on the Adobe Genuine Integrity Service and select Open File Location (If you don’t see the service, make sure an Adobe application is open.)
4. Right click on the Adobe Genuine Integrity Service in Task Manager and select End Task.
5. In the folder that was opened delete the AdobeGCIClient folder

Method 2

1. Open command prompt with administrator rights.
2. Run this command: sc delete AGSService

Uninstall the Adobe Startup Utility

The Adobe Startup Utility is one of the many applications that are installed when you install an Adobe product. Removing it will remove Adobe software is not genuine message۔

1. Opened Command prompt with administrator rights.
2. Run this command: sc delete AAMUpdater
3. Then open Task Scheduler.
4. Find the task named AdobeAAMUpdater.
5. Right click on the task and select Delete (You may need to authenticate with the administrator user).

conclusion

The service and utilities you remove may prevent Adobe applications from updating. They can also be reinstalled when you update applications. It is worth mentioning that updating the applications can fix the problem. Alternatively, uninstalling and reinstalling Adobe applications can help.