How To Fix General Ping Error – Complete Guide

There are many errors that can arise when using the Internet, also if we use diagnostic tools like ping. Understanding that the most common failure when pinging is the so-called ‘general error’, today we show you how to solve it, something that can also help to make your Internet connection work better.

What is the general Ping error?

The general ping error is a failure that occurs when we use the Windows command console to ping the network. When the bug occurs, ‘General error’ appears on the screen, although there are also other problems that are relatively common and that also report general ping problems, as is the case of the ‘Timeout timed out’ error.

How to fix a general Ping error

In most cases, a simple reboot of the computer or a reboot / reset of the router can help correct the general ping error. In any case, if you have a wrong configuration for your connection, the problem may continue to arise. Thus, if it is not solved automatically, try the following.

Configure Windows to accept IPv4 instead of IPv6

There are several Internet protocols that exist, but we usually talk about two, the IPv4 connections of a lifetime, and IPv6, which has positioned itself as the technology that will surely replace IPv4. In any case, if you have the network configured in IPv6 you could have some problems, if so, try the following.

• Open the Windows ‘Settings’ options. Enter the ‘Networks and Internet’ section.
• Select your connection type to be ‘Ethernet’ or ‘Wi-Fi’ and click on the network to which you are connected.
• Locate the ‘IP Configuration’ section and click on ‘Edit’, finally click on ‘Manual’ and configure the IPv4 address according to the specifications of your provider.

Disable all IPv4 or IPv6 transition technologies

Certainly the best is leave everything set to automaticThis way the system should automatically detect your network and you should have no problem pinging. This process is similar to what we showed before, but this time we will activate the automatic mode.

• Open ‘Settings’ and go to ‘Network and Internet’.
• Select your network either ‘Wi-Fi’ or ‘Ethernet’ and choose the active network.
• Find ‘IP Settings’ and click ‘Edit’.
• Now, change the option from ‘Manual’ to ‘Automatic’.

Set the TCP / IP of your computer

They are few, but some providers handle fixed TCP / IP connections. In fact, you could have the general ping error problem if this is the case for you. If you think that this is what affects the connection of your computer, it will be necessary to change the TCP / IP settings.

• Go to ‘Settings’ and then to ‘Network and Internet’.
• Now, open your connection, make sure you select the appropriate network between ‘Ethernet’ or ‘Wi-Fi’.
• Scroll down to ‘IP Configuration’ and click on ‘Edit’, an option that you will see just below ‘IP Assignment’.
• Now, do the TCP / IP address setting, selecting IPv4 and / or IPv6 as applicable in your case.

Uninstall all applications that stop HTTP traffic

Some applications may interfere with the ping function. Being more specific, VPN or programs to limit the connection can cause problems. Given this, disable or uninstall and try pinging your computer again. Most likely, the general error will disappear this way.

What is the cause of a general Ping failure?

In most cases the cause of the general ping error is a misconfiguration on the network. Which is usually solved by automate systems or even with a simple restart of the computer. In turn, the methods mentioned above can help to solve the general ping failure.

In any case, keep in mind that there is a possibility that your network or Wi-Fi card is not working quite well. A bad network card is capable of causing the general ping error. If you think this is the case, the best thing is that replace said network card with a new one.