How to Fix Result Code Hanging Error in Microsoft Edge

With the implementation of Microsoft Edge on the Chromium-based engine, the browser user experience has increased dramatically. This has attracted many users and many users have already started using Microsoft Edge as their default browser. However, like all other browsers, Edge has its own share of bugs.

Many Edge users have reported that suddenly all tabs freeze and they see a RESULT_CODE_HUNG error. The complete error message is as follows:

Aw, Snap!
Something went wrong while displaying this webpage.
Error_code: RESULT_CODE_HUNG

Possible causes for seeing this error are:

• Network failures resulting in unstable connectivity.
• Extensions that interfere with the operation of the browser.
• Websites that contain code that the browser cannot compile.

If you see this error and wonder how to fix it, don’t worry. In this tutorial, we have listed some fixes that can help you resolve the browser error with the RESULt_CODE_HUNG error code. Please test the fixes in the order specified below.

Solution 1: make sure your connection is active and stable

Sometimes this error is seen because there is no proper connectivity. Before proceeding with the other fixes, check if your internet connection is active and stable. If you see that the connection is not stable, try switching from wireless to wired.

Solution 2: reload the tab

This simple solution has helped some of the affected users.

Step 1: Click the Reload button located near the search bar as shown below.

Try reloading all the tabs showing this error.

Solution 3: clear your browser’s browsing data

Step 1: Open the Edge browser.

Step 2: In the search bar located at the top, type the following command

edge://settings/clearBrowserData

Step 3: In the pop-up window that appears, from the time range drop-down menu, choose All the time.

Step 4: check the Cookies and other site data option.

Step 5: check the Cached images and files option.

Step 6: Finally, click on the Clear now button.

Check if this helps. If not, try the next solution.

Solution 4: update your browser

This was a bug in some versions of Edge and has been fixed in recent versions. Many affected users reported that they were able to fix this problem by updating the Edge browser to a recent version.

Step 1: Open the Edge browser.

Step 2: In the search bar at the top, enter the following command:

edge://settings/help

Step 3: If you see that Microsoft Edge is up to date. This means that the browser is up to date.

Step 4: When the browser is not up to date, instead of the message Microsoft Edge is up to date, you will see a message indicating an available update.

Step 5: Click the Download button and start installing.

Solution 5: change DNS server

Step 1: open Run dialog using Win + R.

Step 2: Write ncpa.cpl and hit Get into.

Step 3: In the window that appears, right-click on your Network adapter.

Step 4: choose Properties.

Step 5: In the Properties window that opens, double-click Internet Protocol version 4 (TCP / IPv6).

Step 6: in the Internet Protocol Version 4 (TCP / IPv6) Properties window, make sure you’re in the General tab.

Step 7: click Use the following DNS server addresses.

Step 8: Enter the address of Google’s public DNS server.

Preferred DNS Address: 8.8.8.8 
Alternate DNS Address: 8.8.4.4

Step 9: Close and reopen the Edge browser.

Solution 6: check if some browser extension is causing the problem

Step 1: open the Edge browser.

Step 2: In the upper right corner of the window, click on the menu (three dots)

Step 3: select the New InPrivate window.

Step 4: In the private window that opens, type the following command in the search bar at the top.

edge://extensions/

Step 5: You will be able to see the list of extensions installed in the browser.

Step 6: Deactivate one extension at a time. You can do this by toggling the button next to the extension.

Step 7: Check if the problem is resolved. If turning off an extension helped, this means that the extension is the culprit.

Step 8: To fix the problem, remove the extension from Edge. Just click on the Delete option as shown below.

Solution 7: uninstall third-party Security Suite

Third party security suites like Nortan, MalwareBytes are known to cause this error. If you see the error after any update specifically, it may be due to these security suites.

Step 1: Press and hold the buttons Windows + r together.

Step 2: In the Run window, type appwiz.cpl, and click the Enter password.

Step 3: In the Program and Features window that opens, look for the third-party security package.Right click on it. and select Uninstall

Step 4: Follow the instructions thoroughly and complete the uninstall process.

Solution 8: reset browser settings

Step 1: Open the Edge browser.

Step 2: In the search bar located at the top, type the following command

edge://settings/resetProfileSettings

Step 3: In the pop-up window that appears, click the Reset button as shown below.

Hopefully this should fix the problem.

Solution 9: use some other browser

If none of the fixes mentioned above works, try using other browsers like Chrome, Firefox, etc. to get rid of this problem.

That is all. We hope this article has been informative. Please comment and let us know the solution that helped you to resolve the RESULT_CODE_HUNG error.

Thank you for reading.