How to fix the ‘TVQ ST 131’ error on Netflix and what is its origin?

Netflix is ​​a platform with a most popular streaming today. It allows its subscribers to watch different programs ranging from movies to series.

Likewise, the variety of programming has allowed the platform is among the favorite options for online viewers and it is not surprising, since Netflix has original series such as the paper house, the squid game, among others.

However, like any system that works with the internet, it is common see faults or inconvenience eventually. One case is the ‘AIP-701’ error that usually occurs on LG or Samsung Smart TVs, or the ‘TVQ ST 131’ error that occurs on any device, so if you want to know how to solve it, continue that here we will tell you everything you need to know.

What is causing your Netflix account to not function normally?

Many of the errors that occur on the Netflix platform are due to the fact that it works with a streaming service, that is, all the programming can be viewed using an internet connection. Then the error ‘TVQ ST 131’ occurs due to connectivity problemsIn short, the fault is generated because your connection to the Web is weakened or falls at times.

In case of presenting this problem, the ideal at first is to download and update the latest version of Netflix, since the error could be due to lack of update.

If doing so the failure continues, then try to verify if the problem is the modem or the router that allows you to access the internet, to check it, leave your Netflix account and then proceed to reset the computer in charge of supplying the internet, when doing so, simply try to reconnect.

How can you fix this error on your device with Netflix?

If you tried the previous procedure and the problem still persists, you should try to solve the error in a specific way, that is, you will have to review and follow some specific stepsThese depend on the device you implement to connect to Netflix, so pay close attention, as we will explain all the cases to you.

Amazon Fire TV/Stick

Amazon Fire TV / Stick is a device that is used in monitors or televisions with the intention that these work like a Smart TVIf you use this device to access Netflix, it is important that you do the following.

Turn off the device that allows you to connect to the internet, then disconnect the modem and wait at least 1 minute, when you turn it on, verify that the lights show you the proper functioning of the equipment, then turn on your TV or monitor and try to connect to the platform.

Keep in mind the distance that exists between the router and your equipment, and if you consider that it is too wide, proceed to relocate the modem; if the error ‘TVQ ST 131’ persists contact your internet provideras the problem could be with service.

Blu-ray player

The Blue-ray at present incorporate the option of accessing the internet, in this case the ideal is that you verify that the equipment is connected to the network. For it enter the menu, options, network settings and ready; The quick way to check the status of a connection though is by trying to open another page.

PlayStation 3,4 and 5

The PlayStation 3,4 and 5 video game consoles will also be used to connect to Netflix, if you use them and the error ‘TVQ ST 131’ is generated, proceed as follows.

The first thing you should do is restart the network or internet connection through the modem, in case this option does not work, try connect the console directly to the internet using an ethernet cable; If the problem does not stop, contact your internet server.

Year

The Roku is an external device that is used to convert old televisions into Smart TVs, so if at any time there is a network failure, the first thing to do is check device connection. The simplest way to do it is by trying to enter another App, if you cannot do it, it means that you do not have an internet connection and proceed to connect to any network that you have available.

But, if you manage to enter the application or the failure continues, you will have to measure the speed level of your internet, on the Web there are several free platforms that allow you to do so.

If you do not know any reliable Speed ​​test is a good option, keep in mind that the minimum speed to see any show on Netflix must not be less than 0.5 GBAlthough the ideal is at least 1.5 to fully enjoy the experience.

Smart TV

To check why you can’t access the platform from a Smart TV Keep in mind the following: The first thing is to see if the equipment allows streaming connections, then it is important that you restart the Smart TV and the home network. If the problem persists, connect the equipment directly to the modem and if nothing solves the error ‘TVQ ST 131’ contact your internet provider.

Xbox 360

In the case of Xbox 360 you must do the following, turn off the device, then go to the modem and disconnect it together with the router, after a couple of minutes turn on and connect everything again and try to enter Netflix. If you can’t, the problem is the internet.

Xbox One

For the Xbox One you will do the previous procedure, that is disconnect the internet and reconnect it To verify that you can access Netflix, if not, try to connect the device directly using a network cable. In case this does not resolve the error, contact the server.

Xbox Series X/S

The case of the Xbox Series X / S is not different from the previous Xbox, since being consoles of the same brand their operation is similar. So stop Fix the ‘TVQ ST 131’ error apply the above methods.

All other devices

If you have a device other than those named and you see that the error occurs, the first thing you should always do is verify that the internet connection is available and after doing so, try measuring the bandwidth.

Is there any way you can prevent it from going back out on your account?

The only existing way you will have to prevent the ‘TVQ ST 131’ error from appearing on your screen is by improving your internet connection. To do this, keep in mind to always use private networks, since those with public access do not have the optimal speed for the streaming service to work well. consider using an exclusive connection at the time of using your account, so the signal will not be affected.