How to Fix Error Registering Echo Dot on WiFi Network?

How to Fix Error Registering Echo Dot on WiFi Network?

Today Amazon has launched various automated home appliances, such as smart plugs or others. Among the most prominent and popular we have the Echo Dot, and if you have one of these, but you are having problems when connecting it to a Wi-Fi network. Here we will tell you how you can Fix it with a few simple methods and steps.

How to make sure the Echo Dot setup was done correctly?

If you have problems connecting your Amazon Echo Dot with a Wi-Fi network, you should not worry, since this is something that can happen even to a phone.

One of the most common causes for which this inconvenience happens, It is due to a bad installation that remains incorrectly, So before you start troubleshooting, make sure that the Echo Dot setup is done correctly. And here we will tell you the correct way to do it so that you do not present said inconvenience.

amazon gadgets

On first and second generation devices

For those of you who have an Amazon Echo Dot, the first and second generationthey will have to follow these steps that we will show you below.

  1. First of all, you have to download the Alexa app on your personal phone, if you don’t already have it.
  2. Place the Echo Dot device as close as possible to the Wi-Fi router to start connecting it, you will see that the blue ring changes from blue to orange, and Alexa will say hello.
  3. Now you have to go to the application settings, and then select the Wi-Fi option.
  4. Click on your wifi and then on connect.
  5. From the same app, choose your Alexa device and then choose your echo point.
  6. Next, tap on add an Alexa device within the Wi-Fi network.
  7. You must keep pressing the action button, of the Echo Dot, do it until the ring turns orange.
  8. In the app you A list will appear, you must select your wifi, and type the corresponding password.
  9. Save this password in the application and click on connect and the device will be linked to your Wi-Fi network.
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For Echo Dot 3rd generation

In case you have a third generation Amazon Echo Dot, to configure it correctly, follow these steps:

  1. As in the previous one, remember to download the Alexa application on your personal phone.
  2. Place the Echo Dot device, where it is close to your router, to connect it to the Wi-Fi network and take advantage of its operation.
  3. The ring that lights up should change from blue to orange, and Alexa will say Hi.
  4. Now you must go to the Alexa app, and follow the instructions on the screen to finish adding the Wi-Fi information.
  5. Done, with this the configuration of the Amazon Echo Dot with your Wi-Fi network will be completed. Then the device will automatically connect when you turn it off and on again, or move it to another place in the house where the Wi-Fi signal reaches.

echo dot speaker

What is done to fix registration errors with WiFi connection?

Now, if you have already verified that the configuration of the Amazon Echo Dot device was done correctly, but you still have errors of registration with WiFi connection, then to solve it you must apply the following methods.

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Restarting Echo Dot or disabling WiFi networks

The first thing you have to try, is to restart your Amazon Echo Dot device, and part also turn off your router for about 10 seconds and then turn it back on. In the case of the Echo Dot, to restart it you just have to unplug it for about 15 seconds and plug it back in.

You should also make sure that you other devices such as phone or tablet if they can connect to wifi, if so then we will know that the problem is in the Echo Dot.

Canceling user registration

When you order on Amazon a like-new Echo Dot device, before they send it to you, it is registered in your account; though if you bought your Echo Dot secondhand, you’ll need to unsubscribe it from the account its former owner had before you start using it.

It is convenient for the previous owner to cancel it, before he sells it to you, but many times this does not happen, either because people forget it or simply think that it is not a problem. However, this may be the reason why or connects to your wifi network.

That is why if you are the original owner and you are going to cancel your device, here we will leave you the detailed steps to achieve it.

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echo dot device

  1. In the browser of your choice, go to the official Amazon website.
  2. Then log in to your personal account.
  3. Once inside your account select the option that says content and devices
  4. Then click on the menu in the upper left and select settings.
  5. Then click on the Echo dot that is going to unsubscribe.
  6. Click on the button that says unsubscribe, and then click on capture to finish confirming the action.

With this the Echo Dot device it is released for other people to register it in their account. In case you have bought a second-hand one and the former owner did not cancel it, you can contact Amazon’s customer service and tell them about your problem and they will take care of solving it.

Through the same Alexa app you can also unsubscribe, to do this go to the configuration of said device, then click on the name of the Echo Dot, and at the bottom click on unsubscribe. When the registration is completely cancelled, you will have to set it again manually. With the steps explained at the beginning of the article.


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