How to Fix the Ports Error CE-108863-6 – Connection Error on your PS5

All things in the world of technology, is growing much more each time; and in the case of video game companies and equipment for them as well. Because, better teams are expected and the latest launched was the PS5 by Sony at the end of the year 2020, and although it is a sensation, the console has presented failures.

Among all the failures we find common problems such as connection errors or port errors on the computer. One of these port errors that occurs is CE-108863-6; therefore, here we will show you how to fix this ports error on your PS5 which disables the connection.

What causes error CE-108863-6 to appear on your PS5?

As in any computer, on the PS5 there are also many errors when copying a game or starting the activity on the console. In the case of the bug we are talking about, CE-108863-6, the reason why it is presented it is due to some unexpected failure in the connection, which can be momentary.

Of course, this is a problem that has not been presented to only one personRather, it happens very often and has a solution.

How can you remove CE-108863-6 errors from your PS5?

Next, we will show you some guidelines that you can take into account when check your PS5 to fix the problem with the error that has been presented to you.

Check the functioning of the PSN

First of all, something you should check is the operation of the PlayStation Network, also known as the PNS, that is, the connection you have within the platform. To make this proof you must go to the main screen of your PS5 to go to ‘Settings’ at the top right of the screen.

By selecting the nut icon, you will see all the available settings; to continue, press the ‘Network’ option, and then find ‘View PlayStation Network Status’. Thus, the information that tells you which is the connection you have on the network will open from the browser; to finish you just cancel the operation.

If you see there that your connection is fine, then it is probably due to a drop in the wireless connection to which you are connected, a very common problem.

Reduce the distance between your PS5 and your router

Also, many times the problem is due to the fact that the distance your PS5 is located from the router is very long, and the signal is very low. Remember that this type of consoles, the more updates and improvements they have, the greater the stable Internet connection they need.

Open TCP ports (80, 443, 3478, 3479, 3480) and UDP (3478, 3479,49152 ～ 65535)

When your PNS connection fails with an error like this, it is sometimes due to a problem with a blocking of TCP and UDP ports. These are the ports that the PlayStation company recommends opening from the router configuration you have at home and it is not difficult to do so.

To do this, go to the available configurations that the router has by accessing it from the browser with your username and password. In certain router models you must access the NAT section to be able to make this adjustment and open the ports, if you can’t do it yourself, seek help from your provider.

Customize your IP address

For many gamers, this is not such a big problem to worry about, and generally use the designated IP address by the system to play without errors. However, at the time of presenting a failure if you could configure and customize the IP address, and that it becomes a fixed or static IP without presenting problems.

To customize it on your PS5, you must go to the ‘Settings’, to access ‘Network’ and then ‘Set up Internet connection’ and select ‘Custom. In that option, change to ‘Manual’ to put an IP address like 192.168.0. and that the last 3 numbers are between 100 and 254.

Also change the primary DNS to 8.8.8.8 and the secondary DNS to 8.8.4.4, as well as the ‘Subnet mask’ to 255.255.255.0 and the ‘Default Gateway’ a 192.168.0.1.