Microsoft Store does not open in Windows 11

1. Check your internet connection

Microsoft Store requires a high-speed Internet connection to function properly. Most apps and games range in the hundreds of MB. The Microsoft Store home page itself requires a good internet connection to load the content.

Open the Settings app on Windows 11 and go to the Network & Internet menu. You have to check two things here. First, make sure the Wi-Fi network shows connection status. Second, check the Wi-Fi properties. It should connect to the 5GHz network and not the 2.4GHz network. You can also visit fast.com and confirm the Wi-Fi speeds your Windows 11 PC is connected to.

2. Confirm your Microsoft account login

Have you started using Windows 11 without signing in to your Microsoft account? You may experience problems signing into the Microsoft Store. Go to Windows 11 Settings (Windows + I) and go to the Accounts menu. Make sure you’re signed in with your Microsoft account. If not, go ahead and log in.

3. Use the Windows Store Apps Troubleshooter

Do you know that Microsoft treats the Microsoft Store as a native Windows app? The company updates the default store from the Microsoft Store itself. Like other Windows Store apps, you can use the built-in troubleshooter to troubleshoot Microsoft Store not opening in Windows 11. Compared to Windows 10, Microsoft has completely changed the Settings app on Windows 11. Follow the steps below.

1. Open the Settings app on Windows 11 (Windows + I).
2. Go to the System menu.
3. Scroll down and open the Troubleshoot menu.
4. Open other troubleshooting tools.
5. Run a troubleshooter for Windows Store apps and let Microsoft fix the problem for you.

4. Check the time on your computer

Inaccurate data and time on your computer may prevent Microsoft Store from opening in Windows 11. Let’s fix it from the Windows Settings menu.

1. Go to the Windows Settings app and open the Time and Language menu.
2. Go to the Date and Time menu.
3. Check the current date and time and turn on Set time automatically.

While you’re at it, check your current time zone as well. Restart your computer and try to sign in to Microsoft Store again.

5. Repair Microsoft Store

If Microsoft Store doesn’t work as expected, you can repair the app using the built-in tool. That’s how.

1. Go to Windows Settings and open the App menu.
2. Select Apps and features.
3. Scroll down and select Microsoft Store. Open Advanced Options.
4. From the Repair menu, select Repair and let Windows take care of the Microsoft Store malfunctions on your computer.

6. Reset Microsoft Store

If the above trick didn’t get the job done, it’s time to reset the Microsoft Store. It will delete all app data and you will have to log in again.

1. Go to the Windows Settings menu.
2. Go to App> App & Features.
3. Go to the Microsoft Store Advanced menu.
4. Reset Microsoft Store and try opening the app again.

7. Clear Microsoft Store cache

When the Microsoft Store does not open on Windows 11 it could be due to an absurd amount of data collected by the store. You need to clear the cache. Press the Windows + R keys and open the Run menu. Type wsreset.exe and click OK. Windows will show an empty Command Prompt menu. After a couple of seconds, the system will shut down Windows and automatically open the Microsoft Store.

8. Update Windows 11

If the Microsoft Store still doesn’t work on Windows 11 it could be due to an outdated OS build on your computer. You can go to Settings and open the Windows update menu. Update Windows to the latest version and you are good to go.

Get started with the Microsoft Store on Windows 11

Microsoft Store is a breath of fresh air in the Windows ecosystem. You no longer have to rely on the web to download apps or games. Microsoft Store may be your ideal solution on Windows 11. Use the tricks above and fix Microsoft Store not opening on Windows 11.