Why Dropbox Not Syncing Properly and How to Fix It?

The operation of any operating platform on the internet is not entirely infallible. On certain occasions these usually present some kind of incompatibility or a malfunction, either due to the same platform or due to some aspect of our PC. Such is the case of Dropbox, which in certain cases does not allow synchronization properly. Luckily, this has a solution and we will explain it to you shortly.

What is the main reason why Dropbox won’t open or sync?

The reality is that not all users have the same causes of synchronization. Therefore, it is possible that your current problem may be different from that of another user who tries to sync your Dropbox account with your files. Please note that if you cannot achieve such synchronization, it will be impossible to recover deleted files and folders from Dropbox.

Now, in terms of the main problems or causes that we can mention, the most common are the ones that we will comment on below:

• Network connection problems

It seems silly, but it is something that usually goes unnoticed in many cases. It is possible that your computer or device is not receiving an internet connection or there is an error that is persisting when trying to connect to the network. In mobile phones, it is enough to verify that the internet speed is adequate or ok switch to mobile data.

In case you are from a Windows computer, you have to press the Windows + I keys and then open the system configuration and there look for the option to be able to fix network problems.

If you are from Windows 10, just type in the search of the Windows Network Configuration Troubleshoot and click on any of the options that are shown there. You just have to choose the options that the wizard gives you and follow the steps.

• The file you are trying to upload or use is in use

Dropbox and any other platform will throw you an error whenever the file you’re trying to use is open on another device. Although it is unlikely, it usually happens, especially in users who share the same account.

What to do when your Dropbox takes a long time to sync?

The most recommended thing is that you choose to change the connection. In case you are from a mobile phone, deactivate the Wi-Fi connection and choose sync with mobile data. It is possible that, depending on the configuration of the application and your phone, this is not done since, being an online platform, the same app avoids uploading files, making backups and others with mobile data.

Therefore, in case it is happening to you, you can check connection settings or internet access of your application and change the settings if necessary. After you do, you can log in to your Dropbox account and sync whenever you want.

How can you troubleshoot and do smart sync on Dropbox?

Now that you know what the possible problems are, it is time to explain how to solve the problem. sync failure with your Dropbox account. Among the most practical solutions are the following:

In your Dropbox on your Windows or Mac computer

First check that your internet connection is active and receiving data. The second thing is to verify that your account is not being used by anyone else except you. The next is do a sync reset. In general, this restart is usually done from the same program that you download for your computer.

You just have to go to the tray icon of the system and click on the photo you have as a profile. Now, you must pause the synchronization and after a while, carry out the same process, but with the difference that you are going to resume the synchronization. You can check that everything is working fine by signing in again and then try to get more storage space on Dropbox.

From the Dropbox app on your Android or iOS phone

From the application there are many things you can do. One of them is clear cache and stored data of the app and sign in again. By doing this, you will be deleting all the information you have provided to the application. That is, configuration, changes, adjustments in the configuration, customization and others.

Why didn’t the solution work and Dropbox still doesn’t sync on your PC or Mobile?

It is possible that the solutions that we have given you have not been of much use to you for the simple reason that it is already a platform problem. for more solutions you implement to try to fix the problem, if it is an application or platform error, there is no other choice but to wait for them to solve it themselves.