Why my USB-C Cable is not Working in Windows 10 and how to Fix this Problem

The implementation of devices with USB-C ports has increased significantly, especially in mobile devices. This new feature can cause some inconvenience and for this reason, you should know what you can do if your USB-C receives an error message. ‘Slow USB charger connected’ to fix this problem effectively.

What can I do if my USB-C gets a ‘Slow USB charger connected’ message?

You may get a ‘Slow USB charger connected’ message. This can happen when you don’t use a certified charger for your device. Another aspect that can cause this problem is the presence of dust in the USB-C port of your device. For this, you must use the correct charger and clean the USB-C charger port of your cell phone.

Use the charger and cable from the computer

The message ‘Slow USB charger connected’ can be caused by a lack of power when charge the device using a charger that is not certified for your device brand. To solve this USB problem you must use the original certified charger and the computer cable in order to avoid any inconvenience or error message.

Clean the ports of the device

The ‘Slow USB charger connected’ message may appear due to dust buildup on the USB-C port. Therefore, the contact between the charging pin of your device and the charger connector will be blocked. To fix this problem, you’ll need to clean the ports on your device and check if the message is still displayed.

How to fix ‘Functionality on USB or Thunderbolt devices may be limited’ error?

You can connect multiple devices using Thunderbolt ports. The Thunderbolt connection is different from USB-C in that not all USB-C ports are Thunderbolt-compatible although Thunderbolt 3 and 4 can be used without problems with USB-C connectors.

At some point you may see the error ‘Functionality on USB or Thunderbolt devices may be limited’. This problem could occur due to device incompatibility or if you are using the wrong cable. Also, this error can occur if the device is using an external hub.

Verify features are supported

First, it is necessary verify that features are supported, that is, the device you are trying to connect to has the features for USB-C and supports this technology. Also, check if the cable supports USB-C features or if your device is connected to an external hub in order to connect to your PC.

Connect the device directly to the PC

It is convenient to connect the device directly to the PC to fix the ‘Functionality on USB or Thunderbolt devices may be limited’ error. In this regard, avoid plugging the device into an inappropriate port on your PC, make sure you do the connection to USB-C port and disconnect other devices from the alternate mode.

It’s important to note that any time you connect a device using a USB-C cable that supports Alternate Mode, you’ll be able to establish communication with your PC using Thunderbolt technology. For this reason, we advise you to use a specific cable to connect the device to this mode.

How to fix ‘You may be able to fix your USB-C device’ error?

The ‘You may be able to fix your USB-C device’ error refers to a problem that your computer or device has detected. One of the causes is usually the use of the wrong driver for the device or due to a hardware failure. In such a case, you need to type the error code to use the troubleshooter.

To run the windows troubleshooter, go to the start menu and open the control panel by typing control panel in the search box and clicking ‘Open’. Then, from the ‘View By’ option located at the top right, choose ‘Large Icons’ and hit ‘Troubleshooter’.

Next, go to the left pane of the window and select ‘View All’ and click on ‘Hardware and Devices’. Press ‘Next’ and follow the instructions indicated by the wizard Windows to analyze the computer and propose a solution. Also, you can choose to update device drivers from Windows Update.