Why won’t Google Photos let me see my Photos on Windows 10 and how to fix it?

The Windows 10 operating system brings with it a large number of applications that are very useful, among them is an application to view photos which is called Photo Viewer, Its users have reported that it is having problems when opening photos, if you are one of the users who is experiencing this problem, look no further because here we have the solution for it.

What kind of problems can the photos application present on a Windows PC?

The Windows Photos app may experience problems or issues when trying to open one or more photos, the most likely causes of which are the following:

Incompatibility of photos with programs

Windows Photos app supports almost all photo formats (GIF, PNG, JPEG y JPG)there are still some formats such as the HEIC type that said application does not support, that is, it has incompatibility and therefore when trying to open them it shows the message We cannot open this file, the only way to open them is if you do the conversion from a mobile as in a iPhone or from a web page.

What does the lack of updates affect in Windows 10?

If your Windows system is not up to date, it is normal for the applications to start to fail because they, like the Windows system should update automatically whenever there is a new update, so that both the application and the system itself work well and without any problem.

The photo app Windows 10 may have drawbacks when opening photos with formats supported by the Photo Viewer app, just because neither the app nor the operating system itself is up to date.

What other conflicts can Photo Viewer present in Windows 10?

If the Windows 10 Photo Viewer Photos app is out of date in case photos can be opened will show them with very little sharpness and lighting.

How do you fix these issues on a Windows 10 PC?

The problems it presents the windows photo app opening photos can be solved, it will only be enough for you to use one of the solutions that we will give you below:

Learn how to update Windows 10 manually

The first method consists of Manually update the Photo Viewer appthis update will completely eliminate any problem that it is presenting which does not allow the display of an image, to apply the update in Photo Viewer perform the procedure that we will show you below:

1. Open the start menu your computer running Windows 10to achieve this you just have to click on the Windows icon that is located on the start screen.
2. Click on the icon that has the shape of a gear, which is located in the window that was opened.
3. Among many of the options that will be shown to you is the option Update and security, with your mouse click on it.
4. Check the option of Windows Update if it is not checked.
5. Then click on the Check for updates option.
6. You will be shown a list with all the applications that you can update, next to them a box, in the mentioned list you must look for the Photo Viewer application and check its box.
7. Wait a few seconds to be told whether or not there is an update to the app. The search time should not exceed 3 minutes, if so it is because Windows update has an update problem.
8. After you are told that there is an update of the application in question, you must click on Install, the download process will start immediatelyIt may take a long or short time depending on the speed of your internet.
9. When the installation of the Photo Viewer update is complete, you must click on the Restart option so that the installation is complete.

How does the Windows 10 troubleshooter work?

The second method to fix the Photo Viewer issue is to apply the troubleshooter provided by the Windows 10 operating system to all its users, Said solver will look for the problem in the application, it will inform you what it is and how to solve it, to apply it, do the following:

1. Enter the configurations or settings of the computer, for this you only have to press the Windows icon that is on the main screen.
2. Within the settings look for the Updates and security optionafter you locate it with your mouse click on it.
3. In the left side bar that will open you will find the troubleshooter option, click on it.
4. Now locate yourself in the right panel, in it you must look for the option Find and solve other problems, click on it.
5. In the new window, select the Windows Store Apps option.
6. A list of applications that your computer has from the Windows store will be revealed to you, in it look for Photo Viewer and then select it.
7. Now select the Run the troubleshooter option.
8. On the screen of your computer you will be shown the procedure that you must follow, apply it correctly, when the execution ends you will be informed if there is or is not a problem with the Photo Viewer application, in case there is any the problem solver will tell you It will tell you what to do to fix it.