Why won’t Windows Connect to Update Service? – Fix Bug

The Windows operating system Despite being one of the most used systems in the world, it has also been one of the systems that has presented all kinds of annoying errors, and over time they have been solved with updates that the same company sends us thanks to see Windows Update history and logs.

But on certain occasions, this usually also presents failures, but they are not as big as a Blue screenshot. This error is a server connection error that provides us with system updates, which prevents us from accessing and doing them. For this, we bring you this Guide, so that you can solve this problem.

Why does Windows not allow access to the update service?

The reason why the Windows operating system does not let you access the update server is for the simple reason that not having a good internet connection. This and others, such as server maintenance, are the reason why we cannot access this server and after this, you will have to wait for it to be repaired by Microsoft employees.

How to fix ‘We couldn’t connect to update service’ error?

On certain occasions, an error message will appear indicating that you cannot access the server. The message of ‘We couldn’t connect to the Updates service’ has various solutions, like Fix Windows if you can’t turn on DirectPlay, and these solutions will help you get into DirectPlay and update.

Check internet connection and hard drive space

The first solution you can use to correct this problem, is to view and verify the internet connection. It usually happens that a bad connection does not help us to access this service.

If you are a user of using WiFi, restart your routeryou can also restart the computer, or you can disconnect the internet cable and reconnect to see if this solves the problem, you will notice it when you enter the service again.

Another factor that also causes not being able to access the Windows update service is the Hard Disk. Before looking for another solution, check how much space you have on your hard drive of your computer, since if you have limited space on it, updates will not be possible, since they will be stored on this device. Another recommendation that:

• You must have at least 10 GB of space on the hard drive, you can make a partition on the hard drive so that updates are hosted on it
• You can proceed to perform cleanups in the trash or you can use the ‘Disk Cleanup’ that the same system provides you.

How to check the bad sectors of the disk with a system scan?

Another of the causes of the error ‘We could not connect to the Update service’, is a damage to the sectors of the hard disk, and that is why prevents access to the service. To fix this, you need to access the Command Prompt and type the command ‘chkdsk c: /r’. Then you will have to wait and at the end of the process restart the computer, you can also format a USB from this command prompt

But not only this, you can apply a system scan to fix the problem as well. To do this, you can use the Windows Update troubleshooter, this scan will be seeing what the problem is. Go to CMD run as administrator and type the command ‘sfc /scannow’.

This command will take a while but it will let you know the problem and fix it, just restart your computer when done.

Can antivirus protection affect the update service?

Finally, the problem that we can all overlook and that we do not realize, is that the antivirus is affecting the access to this service for some reason.

The reason for this is that, the own antivirus is detecting as virus the update service and for this it prevents its access. To fix this, you’ll need to turn off your antivirus for a while while you’re upgrading, then turn it back on to protect your files.

Is it possible to run the Windows 10 update service manually?

If the updates are somehow blocked, you can go ahead and do it manually, with this you will see the update process yourself. For this you will have to find the update number what you want to do how to find the version of the operating system you use

After this, you will have to use the keyboard command ‘Windows + I’, after this you will go to Update and Security, in this tab you will go to Windows Update for Advanced Settings and click on Update History. With this you are accessing the Microsoft websitethere you can search for the update in question and download and install it.