Error code 39 with CD/DVD/USB drive in Windows 11/10

Many users have reported finding a error code 39 with his CD/DVD/USB drives, indicating that the device driver is corrupted or missing.

If your CD/DVD/USB drive is not visible, you will see a yellow exclamation mark next to the device when you open Device Manager. When you open the properties of the particular device in Device Manager, you will see an error message under Device Status stating

Windows cannot load the device driver for this hardware. The driver may be damaged or missing. (Code 39)

In this article, we have listed some solutions that will help you to overcome this error code on your PC.

Solution 1: Modify the registry

Before making any changes to the registry, make sure you are logged in as an administrator.

1. Just press the button windows and r keys to open the To run dialogue.

2. Type regeditar and click OK to open the Registry editor.

3. Before making any changes, create a backup of the registry. Click on File –> Export… to make a copy.

4. In the Export log file window, choose a location for the file. Give a name for the file.

5. Select option Everything at export range and click Save money.

Note: Remember this location so that it can be imported later at any time when there is a problem due to changes. This will help restore the state of the Registry to its last working state.

6. Copy and paste or browse to the location below:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass

7. If you have a problem with CD / DVD, select the { key4d36e965-e325-11ce-bfc1-08002be10318} at Class file.

8. Move to the right pane, select Superior filters input and press the button Delete wrench.

9. If you have problems with USB, select the key {36fc9e60-c465-11cf-8056-444553540000} at Class file.

10. On the right side, the right button of the mouse about Superior filters and select Delete to remove the filters.

Note: In Steps 8 and 10, if you can’t find top filters, look for the key bottom filters and remove them.

11 Restart your PC and check if the error is resolved.

Solution 2: Uninstall the driver

1. Press Windows + R to open To run.

2. Type devmgmt.msc to open the Device administrator.

3. If you have a problem with USB, double click about Universal serial bus drivers to expand it in Device administrator.

4. The right button of the mouse about him controllers that are installed in the list and choose Uninstall device.

5. Click uninstall again in the confirmation window.

Note: To carry out Steps 5 and 6 for each of the controllers on the list. Do not uninstall the USB Root Hub or USB Composite Device.

6. If the problem with compact discs/dvd, then double click about DVD / CD-ROM drives at Device administrator.

7. The right button of the mouse in controller and choose uninstall device.

8. Click uninstall again to confirm the process.

9. Restart your computer. Uninstalled drivers will be automatically reinstalled at startup.

That’s it!

We hope that this article was informative enough to solve the problem. error code 39 associated with CD/DVD/USB drives on your computer. Please comment and let us know the solution that worked for you.