HDMI Ports Not Working on Samsung TVs, 7 Solutions

In this article we will analyze all the solutions we have available to solve the problem with HDMI ports do not work on Samsung TVs. HDMI is one of the most important components of an entertainment system. Samsung TVs, projectors, game consoles, streaming devices and set-top boxes need this cable.

Any external media player, such as a set-top box, Xbox, desktop computer, and PlayStation, should appear on your Samsung TV. The HDMI port of the Samsung TV will show a message of error no signal if it doesn’t. When this happens, you will need to troubleshoot the HDMI ports issue.

In most cases, Samsung TVs do not recognize HDMI cables, even after connecting them correctly, if the HDMI is damaged, or if the input resolution is not compatible with the requirements of the Samsung TV. Connect a different device or change the HDMI cable to figure out the exact problem.

Other factors also need to be considered. HDMI ports not working on Samsung TVs? You can read on to learn more about this problem, as well as how to fix it.

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Why don’t HDMI ports work on Samsung TV?

One of the following are possible reasons why the HDMI ports on your Samsung TV are not working:

• The TV is set to input with no device connected.
• A power outage or a connected source has occurred.
• There is a loose connection on both ends of the HDMI cable.
• The resolution of the Samsung TV is not the same as your source.
• The HDMI cable has been damaged.

Failure receiving the HDMI signal on the Samsung TV it could also be caused by the power-up sequence of the device. The following steps will help you to resolve the error “HDMI no signal” on your Samsung TV.

1. Use a different HDMI cable

Maybe your TV is not compatible with the cable you are using. You may also not be able to connect if the HDMI cable is damaged. If you’re having trouble connecting your Xbox, PlayStation, or Roku to your Samsung TV or any other device, try another HDMI cable.

You may want to consider buying a new cable if the cable seems to be the problem. High-speed cables such as the iVanky Braided HDMI Cable are suitable for streaming HD content without lag and the fact that the cable is braided means that it presents minimal risk of damage.

2. Make sure the connected device is turned on

Samsung TVs (manufactured after 2017) should automatically detect devices connected via HDMI. If so, the connected device should be disconnected.

• Turn off all external devices.
• Wait about ten seconds.
• Turn it back on.

This method should solve the problem with le HDMI ports do not work on Samsung TVs.

3. Connect the HDMI cable again

The HDMI cable may have come loose or not connected properly. Unplug the HDMI cable from the back of the TV and from the source. You can also perform the same procedure if your Samsung TV doesn’t recognize HDMI from your computer. Once done:

• Make sure to firmly reconnect the HDMI cable to your external device or computer.
• So, connect your TV to it.

If that doesn’t work, try plugging the cable into another port. Solution 4 involves selecting the new source on the TV.

4. Select the correct input source

To watch an external device on your Samsung TV, you must first select the same source on the TV as the device you connected. Alternatively, if your console is connected to the HDMI 1 port, you must select HDMI 1 as the source on your TV. In the case of a TV showing no signal when HDMI is connected, you may have confused the ports.

Read also: Red line on the TV screen, 5 solutions

5. Turn off and on the external device

Turning off and on the external device or input source can help you solve the problem with the HDMI ports do not work on Samsung TVs.

• Remove the device from the wall or power strip.
• Please wait for about 60 seconds.
• Connect the source input again.

Please turn it back on. Follow the steps above to turn the TV off and on again. It will help you reset your TV too.

6. Check for software updates

Sometimes problems with HDMI ports can be resolved by updating the software. You have to do it if the HDMI ports do not work on Samsung TVs. Here’s what you need to do:

• Open the Settings menu.
• Choose Support.
• Click the Software Update button.
• Click Update Now.

The option can also be turned on so that it updates automatically.

• Click on Settings.
• Click Support.
• Then select Software Update.
• Highlight Automatic Update.
• Activate the option.

You will receive an automatic update on your TV. Check if the external input works after doing this. Although updating the Samsung TV software is essential, many users have encountered problems after updating the firmware. For more information, contact the TV manufacturer.

7. Reset your Samsung TV to factory settings

You will be able to restore everything again. The settings will be removed, so you’ll need to set the HDMI inputs again. By following these steps:

• Click on Settings.
• Select the General option.
• Choose Reset.
• Enter your PIN or 0000.
• Then select Reset.
• Selecting OK will complete the reset.

The Reset option will also be available in Settings> Support> Self Diagnosis.

Read also: Does the TV smell like burnt plastic? What to do

Conclusion

If your Samsung TV does not switch to HDMI when you connect an external device, try to fix the problem. The first step should be to make sure you are using the correct input source. Also, make sure the HDMI cable is attached at both ends. It may be helpful to use a different cable or reverse the input power-up sequence to see if it works.

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