How to cancel Netflix: all possible ways

If the TV series for which you activated the subscription Netflix is finished and not having found any other interesting content, you want to make the cancellationFortunately, compared to other streaming film and series platforms, the American giant allows you to unsubscribe in a few steps and at no cost.

In this article we will explain to you come disdire Netflix, illustrating the procedure to follow step-by-step. And since the contract can also be stipulated in partnership with other commercial entities, we will show you how to cancel Sky e TIM.

By the way, we invite you to check out Netflix’s best free and paid alternatives right now.

How to cancel Netflix from PC

To cancel the Netflix subscription from a PC, simply connect to the netflix.com/cancelplan page, log in and click on the button “Cancel subscription“ positioned under “Account and billing“.

This is the fastest way to cancel your subscription, always on condition that you have activated it with Netflix.

Important: if you don’t see the “Cancel subscription”Is because you have subscribed to Netflix with one of its commercial partners (Sky or TIM). In this case you will see a message stating “Billing through the package [partner]”And the link”Billing information“For more info about the contract.

How to cancel Netflix from a smartphone

You can also cancel Netflix from a smartphone through any browser for Internet browsing, such as Chrome, Safari, Edge and Firefox. First start your browser and connect to netflix.com. Then enter your login credentials and press “Log in”To complete the login.

Now select the menu icon on the top left and choose the option “Account“: from here tap on “Cancel subscription“, option you see in the section “Subscription and billing“.

In the new screen that opens, confirm your choice with a tap on “Confirm cancellation“, specifying – if you want – the reason that led you to make this decision.

A few moments later you will receive an email from Netflix, confirming the cancellation.

Important: it is not possible to cancel Netflix through the official app. That is why it is necessary to rely on the Internet browser, so as to simulate the procedure online with a computer.

Read also: Netflix, the best TV series in the catalog (updated)

Can Netflix be canceled from Smart TV?

For the same reason that it is not possible to submit the cancellation via the official app for Android and iOS devices, can not be done not even unsubscribe Netflix from the TV.

Although these are two apps intended for different devices – the first for mobile devices such as smartphones and tablets, the second for Smart TVs and set-top boxes (read Amazon Fire TV Stick, TIMVISION decoder, Google Chromecast, Apple TV, etc.) – it is always impossible to proceed with the cancellation.

Note: the only working method to deactivate the renewal of the Netflix subscription from Smart TV is to open the Internet browser app, connect to the netflix.com site and from here manage your plan from the Account section.

Read also: Best TVs to buy (always updated list)

How to unsubscribe Netflix from Sky

Let us now move on to an equally important new chapter. From autumn 2019 Sky customers can add Netflix viewing to their subscription through the Entertainment Plus package. In case there is no longer any interest in watching the contents of the US streaming platform, just give the notice to Entertainment Plus.

Below you will find the step-by-step guide to request cancellation of the Netflix subscription from Sky via computer:

1. Connect to the official Sky website.
2. Log in with Sky iD credentials (if you do not have a Sky iD account, proceed with registering a new profile via “Create Sky iD”).
3. Click on the option “Remove online“.
4. Add a check mark next to the package “Entertainment Plus“ in the section “Select the package or packages to remove“.
5. Click the button twice consecutively “Proceed“.
6. Put a check mark next to one of the two options available between “Removal upon expiry of the contract“ e “Removal at another deadline“ (see note at the end of the paragraph).
7. Click on the button “Proceed“ and then on “Confirmation“ to complete the request for cancellation of the “Entertainment Plus” subscription.

Note: if you choose “Removal upon expiry of the contract“, You will continue to see Netflix and other content included in the package”Entertainment Plus“Until the natural expiry of the contract. The latter is shown next to the item “The package or service expires on [data]“. By choosing instead “Removal at another deadline“, You will have to select the day on which to make the cancellation effective through the option”Expiration date“.

Read also: How to get Netflix for free

How to unsubscribe Netflix from TIM

Compared to Sky, the procedure for unsubscribing Netflix from TIMVISION is a bit more cumbersome. To request cancellation of one of the offers that include Netflix you must contact 187 or send a request via certified e-mail to [email protected]. Also you are required to return the TIMVISION decoder received on free loan at the time of activation of the offer.

Note: Currently, TIMVISION packages that include Netflix are TIMVISION Gold and TIMVISION with Netflix. Previously, however, it was also available in the Entertainment World offer.

Through 187

First dial the TIM customer service number 187, even from a smartphone, and start the call. Then type “2” per l’area “TIMVISION“And reports the phone number on which you have activated the subscription followed by the hash key. Then press the button again “2” and wait for speak to an operator.

In this last step, the automatic voice of customer service 187 will ask you if you want to send a report to the operator via chat, in order to shorten waiting times.

Note: we advise you to wait for the operator to arrive, as the chat suggested by 187 is the one through the virtual assistant Angie, who will only put you in touch with an operator again.

By PEC

If you have a certified email address, you can unsubscribe Netflix from TIM by sending an email to [email protected]. In the text of the email, report the line number and the name of the offer for which you are submitting the cancellation.

Don’t have a PEC yet? In this guide you will find the best certified email to choose according to your needs.

Restitution TIMVISION Box

When you activated the TIMVISION offer which included the viewing of Netflix, did you receive the TIMVISION Box on loan for use? Then, together with the cancellation of the offer, you will have to return the decoder. Here are the steps to follow:

1. Connect to the page “Moduli” tim.it/assistenza/moduli/.
2. Find the section “Fixed“ and click “See them all“ to view all available modules.
3. Click on the button “Download“ next to “Product return form“.
4. Fill out the form in its entirety and insert it into the package containing the TIMVISION Box to be delivered to any post office.
5. Send the package to the address TIM SpA c / o Geodis CL Italy – Warehouse Reverse A22 – Piazzale Giorgio Ambrosoli snc – 27015 Landriano PV.

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