How to fix Microsoft Windows or Office activation error 0xC004C060

Some Windows users have reported that they see an activation error when they try to activate Windows 10 or when they try to activate Office. The full error message is shown below:

We're sorry, something went wrong and we can't do this  para you right now. Please try again later. (0xC004C060)

This error occurs because Microsoft does not validate the activation code. This usually happens because:

• The license was purchased from an unauthorized channel or purchased fraudulently.
• The system came with a built-in home version and you are trying to update it.
• The license has been obtained from authorized official channels, but there is an error.

If you encounter this error on your system, don’t panic. In this article, we have created certain fixes that will help you fix the activation error with error code 0xc004c060 on your system.

Solution 1: run the activation troubleshooter

Step 1: using the keys Windows + R, open the Run Dialog window.

Step 2: Write ms-settings: activation and press on the OK button.

Step 3: In the opening window, click the Solve problems on the right side as shown below.

Step 4: Wait patiently until the troubleshooter detects the problem and suggests the solution.

Step 5: Follow the onscreen instructions and apply the fix.

Step 6: Try activating the Windows or Office package again, check if this fixes the error. If not, try the next solution.

Solution 2: using the slmgr command

If you had the Windows 10/11 Home version on your system when you purchased the system and you are seeing the error since you upgraded to Windows 10/11 Pro, try activating it using the slmgr command. Below are the steps:

Step 1: Open the Run dialog with the keys Windows + R.

Step 2: Write cmd and keep the keys Ctrl + Shift + Enter.

Step 3: In the User Access Confirmation dialog that opens, click Yes.

Step 4: In the command prompt window that opens, enter the following commands one after the other. Make sure you get it right Get into after each command.

slmgr /ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
slmgr /ato

NOTE: Replace the x’s with your unique 25-character Product Activation Code.

In case you keep seeing the error, try the next solution on the list.

Solution 3: contact Microsoft customer service

If you have purchased the Windows Product Activation Key from an official channel and are still seeing the problem, try contacting Microsoft customer service. They will be able to fix this remotely.

Please note that the process of contacting a customer service agent can take some time. Here is the link that contains the phone number for the Global Customer Service List service. Dial the number corresponding to the country in which you reside.

If you bought the key on an unauthorized channel, you can try your luck by requesting a refund. But above all, no refund is given as it is fraudulent means.

That is all.

We hope this article has been informative. Thank you for reading.

Please comment and let us know the solution that helped you solve the problem.