How to get Netflix to give you a refund? – All you need to know

Netflix es one of the most used streaming services worldwide, where you can watch movies and series through its website or by downloading its application to any of your devices.

This is a paid service, with prices that could be classified as accessible in its environment and is compatible with most devices that may be in a house. But this does not mean that everyone can afford it, and if this is your case, we are going to show you what you need to know about how to cancel this service.

What does Netflix state in its terms of service about refunds?

Netflix policy it’s basically not giving refunds, this is because it is a service paid monthly in advance, and if it is canceled you will continue to have all access to its content until the end of the default billing period. Quite simply, Netflix will not give you your money back, once you pay there is no going back until the end of the month.

The no refund policy it is a normal practice among streaming services, since their system is not designed to be able to revoke service at any time of the month. Its billing system works in one direction, once your payment is processed you are given access to the platform. So if by mistake you end up paying another month on Netflix, don’t expect to be able to get your money back.

How to cancel your Netflix subscription if you no longer want to use the service?

If you no longer want to continue having this service, it should be enough for you to stop paying for it so that Netflix can do it for you, but if this is not the case there are a couple of options that you can try to cancel your subscription.

With the ‘Unsubscribe’ button

Netflix developers always think about comfort when using this app, thus making it very easy to manage, even if you want to cancel your subscription, this action is not hidden in the deepest corner of your account. To cancel your account do the following:

1. You must access your Netflix account.
2. Use the icon at the top right to navigate your account.
3. Now click on the ‘Cancel Membership’ option which is under ‘Membership and Billing’.
4. Press the finish button, this is blue.
5. Your membership will be cancelled.

If you can’t find this option

If for some reason You do not see the option to ‘Cancel subscription’, it is most likely because you have obtained the Netflix account through an external service such as iTunes. If this is your case, in order to cancel your Netflix subscription from iTunes or some other service, you must look at your bank statements or the service you use to pay for Netflix, and from there cancel the payment to it.

Why might Netflix charge you during or after a free trial?

If the case is that you created a free Netflix account, and it charges you after the end of your free trial, You won’t be able to get a refund either.If you do not cancel your account before the expiration date, Netflix will automatically charge you the following month.

As this service charges in advance, you must remember that, when open a free trial accountyou will have 30 days of free content, but you must cancel the subscription before your 30 days are up.

What is the reason that Netflix can charge you after canceling the service?

Netflix like other services can sometimes present their administration failures, this is a very rare error, but sometimes you can cancel your subscription and Netflix still charges you. But before calling technical support the best thing you can do is gather evidence to present your case at once and thus avoid losing your money.

If you were to see any charges after cancellation, you must make sure that you canceled it correctly, also that no one is using your username and the best thing is to delete your cards registered in the app. If you see any charges during a free trial, it’s most likely an authorization check giving the charges.

Netflix can also make test charges, to ensure that your payment method is legitimate, this is a security measure that you have to ensure that you will receive the payment when the time comes, but do not worry these charges will not take money from you, it is only a data verification.

To contact Netflix customer support, nothing more you will have to search for the contact within the application, Netflix gives us this number that you can call your cell phone without charge. This number is 888-638-3549, this being a code within the United States.

When you call depending on the time of day you will be connected with an agent in a matter of 10 or 12 minutesthis service is available 24 hours a day, 7 days a week, so no matter what time you are, you can always contact it if you need to.

But remember Netflix doesn’t give refunds, so unless you have a good reason there will be no need to call technical supportsince the only thing you will receive in response is an explanation of whether you have already paid for your service, you will be able to have access to it until the end of the month, this system is that simple.