What to do if my Netflix email has been changed? – Hacked account

Netflix is ​​a streaming platform is a stream platform very big nowadays. It has provided a great deal of entertainment for many people. That is why it is so annoying to be the victim of a hack on this platform, for example, when data such as access email changes.

As all users are prone to this happening to them, it is necessary to know how to proceed if they become the victim of a hack. Next it will be discussed briefly and clearly what to do if our Netflix account was hacked. First, we will talk about how to know if it was attacked by an intruder.

How to know if my Netflix account was hacked

Although people who decide to hack a Netflix account worry about changing all the data on access and other personal information In order to take over the account, not everyone does. Some hackers simply gain access to the platform and use it hoping they won’t notice you.

Well, in these cases it is possible to know with certainty if the account was hacked or not by doing something very simple: checking the view history. Although this may not work if you have deleted the history. First you must log in and go to the ‘Account’ section, then you must go to ‘View activity’ and click on ‘Recent device transmission activity’.

In this tab it will be possible to see the places from where the account has been accessed. Having this information it will be possible to know with certainty if it has been hacked or not.

Now, in case the account has been hacked, recovering it in this way will be easy; you just have to change the password of it and voila. However, the subject is different if the email has also been changed. What you can do in cases like that will be mentioned below.

How to recover my hacked Netflix email

On certain occasions, and it is the most common, email and other access data to a Netflix account are hacked and completely changed. In circumstances like these it is very regrettable to say that the user has been ‘excluded’ or blocked from the account. In cases like these it will be a bit more difficult to proceed.

In these circumstances, Netflix will send an email that the access data (email and password) have been changed successfully. The way to proceed in this case is to announce to technical support that this change it was not made by us. However, it is not that simple.

If the intruder did a good job and changed all the account details, including the credit card number, it will be very difficult prove that the account was ours from the beginning. According to the testimonies of the people who have suffered this evil, it is better to give the account lost; in the best of cases, this will be eliminated completely, although you can also do it yourself.

However, these problems will be entirely in the hands of the customer service team assigned to the case, so only it will be left to wait patiently for everything to go well.

Why won’t Netflix let me change my email?

In some cases, Netflix makes it impossible to change the user’s email. However, this type of problems will be nothing more than platform failures. To be able to solve them, you will only have to exit the platform and access it again, then try again to update the email data.

First you have to create an account on the Netflix platform, go to the account section, in the task bar in the upper right corner. Then go to ‘subscription and billing’ and click on ‘change account email’. After that the problem should be solved. If not, you will have to wait a while for the platform problem to be resolved.

Well, it is clear that no one is immune from this happening to him, since the large number of hackers that there are currently is surprising. Nevertheless, if these suggestions are followed, it will be simple proceed if you ever become a victim of a mishap like this.