Why is the Microphone Not Working on Facebook Calls and how to fix it?

Why is the Microphone Not Working on Facebook Calls and how to fix it?

Why is the Microphone Not Working on Facebook Calls and how to fix it?

Facebook is the main social network in the world, being used by more than 2.74 billion registered users who use it daily as a means of communication. In addition, it has its own applications, one of which was created specifically to facilitate communication between users that they own it.

From the Facebook applications or the same web platform you can make calls or video calls with people from anywhere in the world. However, despite being a world-renowned application, it is common for it to present a problem on a device.

This time we will explain how to solve or fix any inconvenience you present with the microphone when making a call.

What is the main cause of my microphone not working on my Facebook calls?

If your microphone isn’t working properly during your Facebook calls, it could be for a variety of reasons, whether it’s serious issues, where you need to contact a tech, or minor issues. The latter are usually very common and easy to solve, which are listed below We will explain how to solve the most common:

The microphone cable is not connected correctly

One of the most common reasons when presenting problems in the operation of the microphone can be caused by a bad connection of the microphone. Make sure that the bluetooth, if it is wireless, or the cables that connect the microphone to the computerare connected correctly.

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This problem is usually the easiest to solve and one of the most common because if the correct microphone inputs are not known to the computer, it will not work no way.

Other programs using camera and microphone at the same time

This mistake is commonly made when you want to make two or more calls at the same time from the same device, thus causing inconvenience in the operation of the microphone. If you’re in the middle of a Facebook call and your microphone stops working or isn’t working properly, Verify that you do not have any other programs or applications that use camera and microphone in the background.

At the time of closing or ending the call in the other program or application you will be able to notice how the operation of the microphone returns to normal immediately. But nevertheless, if the problem persists, tryto close all running applications and start the call again, so that the device’s microphone adapts only to the Facebook call.

How to troubleshoot and repair the microphone for my Facebook calls?

If none of the above help you, you could try looking for other options, whether the microphone issues are coming from your Android or iOS mobile device, or from your Windows or Mac PC. So, we will show you what to do. solutions you can choose depending on the device you use, and thus be able to use the microphone optimally during your calls.

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facebook compatible devices

From your browser on your Windows PC or Mac

The Facebook web platform offers you a help service in which you can Appreciate solutions to the most common problems presented by the users of said platform. To access it, mainly the call options, you must enter the official Facebook platform and follow these steps:

  • Log in to your Facebook account from the official platform, whether you use it from your Windows PC or Mac.
  • Now, go to the top right corner and Click on the ‘Account’ button, represented by a small down arrow.
  • Likewise, a small menu will be displayed where you must select the option ‘Help and technical support’ and then the ‘Help Service’ option.
  • In this way, you will be able to observe how you will be redirected to a Facebook help and support tab. On the right side you will see a menu of options, there you will click on ‘Use Facebook’ to display more options.
  • followed, you must select the ‘Messaging’ option to again display another submenu, where from clicking on ‘Video calls’, and thus open the solutions center.
  • Finally, you will be able to observe the most common doubts of the users, among them you will have to select the one that deals with the problems that the microphone presents during the calls and thus see the solutions that Facebook has for you.

Nevertheless, If these solutions are not very helpful, another of the possible reasons why the microphone does not work during calls on Facebook may be due to a bad activation of this on the computer. To do this, it will only be enough to activate the microphone correctly both in Windows and in Mac devices.

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facebook technical support

Using the app on your Android or iOS phone

If you experience a problem with the microphone only during calls on Facebook or Facebook Messenger, this may be due to a microphone error. permissions when using the mobile application. This can happen both on mobile phones with Android systems or with iOS systems, however, it is very easy to solve it, just follow these simple steps:

  • Find the Facebook or Facebook Messenger application on your mobile and click on it, leaving it pressed for a few seconds.
  • Now, go to the information section of the application and look for the item regarding permissions, you can usually find it as ‘Permissions’ or ‘Permission and notifications’.
  • Finally, verify that you have the necessary permissions to make a call, such as the permission to use the microphone, and if you wish, the permission to use the mobile camera, so as not to present any inconvenience when making video calls.

If none of these options have helped To solve the problem of your microphone during Facebook calls, it is advisable to go to a professional since the microphone of your device may have technical problems. However, if this last option has not helped you either, can choose to contact Facebook support.


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