What to do in case the Chromebook won’t turn on? | Remove black screen

In many devices, be they portable or table, it is common that they present failures; for example, on the Chromebook it happens that has a black screen and does not turn on. This is a problem that occurs on certain occasions; that’s why we want to give you some recommendations to follow in case your Chromebook doesn’t turn on.

Why am I only getting a black screen when starting a Chromebook?

As with any other team, in the Chromebook has common errors, either on the system or when installing an application on it. When the black screen appears and although we know that the equipment is active, and nothing starts on the screen, there may be an error at startup.

What does it mean for my computer if I get a black screen on startup?

The fact that the screen goes black at the time of starting it, sometimes is not as serious a problem as we may think it is. This may mean that there is a connection failure in the system, or there are driver update or update problems on the computer system.

How to fix black screen error on Chromebook?

This error can be fixed at once with a very simple that is done quickly and then we will explain what you should do.

Use just a few keys to fix the error

To fix the error, what you have to do is look on the keyboard, at the top, the keys of ‘Power’ and ‘Update’ and press them for 2 seconds. When you have pressed them at the same time and the seconds pass, now touch the power button so that it charges again and that’s it.

Is it necessary to turn the equipment on again?

Actually it is necessary to turn it on again, that way they will be saved better the changes we make by pressing the keys, and the Chromebook will boot without any failure.

How is the login after solving the problem?

Once you have started the computer after solving the problem, then it should get started as you normally do, so you can put your secure password if you have it.

What if I had other devices connected at the time of the failure?

In this case, these devices are unlikely to be affected in a serious way, as it is a common mistake that can be solved. So, what you have to do, if you had a device connected, is to disconnect it and thus start the Chromebook again.

What if the first method failed to fix the black screen?

When the black screen continues to appear on your Chromebook after having done the startup that we explained previously, there may be a failure in the Chrome OS operating system. Now, in that case, something else would have to be done to solve this problem such as a system reset.

What is the purpose of performing a system reset?

Doing a system reset on your Chromebook will do a complete wipe of all the settings you have made to the computer, so will erase any faults.

How is the Chromebook system reset?

This reset removes only the information that exists in the internal memory of the Chromebook, and not its configuration. For that, press the button ‘On’ and at the same time, the ‘Refresh’ button for about 5 seconds, then the computer will shut down and start again.

Is it necessary to perform a system recovery?

Performing a system recovery is necessary to do it when you have already done the system reset and the problem in it continues to persist. This system recovery is also necessary to do when the system reports that there is an error in the Chrome OS operating system, that it is not installed or is damaged.

If after having followed all those steps that I show youYes, your Chromebook system continues to fail so it is necessary to seek help from Chromebook support.

Of course, we hope that with these tips that we have left you can solve the problems, either the black screen or the failure in the operating system of the same.